Sign in with
Sign up | Sign in
Your question
Solved

Graphics card having trouble after installing new CPU.

Last response: in CPUs
Share
October 9, 2013 12:34:57 PM

Hi. So, I posted here a couple times before regarding this new CPU upgrade, and as I solve one problem, another comes up.

Anyway, I've been trying to upgrade from an Intel Core i5 2300 processor to a Core i7 3770. My current problem is that when I have the i7 in, whenever I go to a website that uses flash/shockwave/anything with video acceleration, or try to run a game, I get a black screen for a few seconds then an error message that says "Display driver has stopped responding but has recovered". The error doesn't give me any specific details. Many times, I've had the graphics card stop working altogether and just leave me with a black screen until I reboot. The fans on the card remain on, but the card shows no picture.

A very important detail is that this only happens when the i7 chip is in. With the i5 in, my graphics card runs fine. No crashes, no errors, I can play all of my games and browse the internet with no problems.

I've quadruple checked and my bios are definitely up to date.

I've uninstalled the amd drivers, ran driver sweeper in safe mode, then reinstalled newly downloaded drivers.

I've cleared the cmos several times

The CPU and GPU temps are always fine.

I've ran the "Intel Processor Diagnostic Tool" and it showed no problems.

I've ran DXDiag and it came up with no problems.

I'm wondering if it might be my PSU? That's really the only thing I can think of. I have a 750w PSU, but it's around 4 years old. Could the i7 be taking up too much amperage or voltage causing my gpu to have issues?


Specs:

MSI PH61A-P35 (B3) Mobo
Rocketfish 750w PSU
Intel Core i7 3770
8GB Black Dragon DDR3 1333mhz RAM
Seagate 500gb HDD
Sapphire Radeon 7970

Thanks in advance for the help.
a b à CPUs
October 9, 2013 12:40:02 PM

have you tryed re installing shock wave? and if not its definitely a amperage problem can you tell me what kind of card do you have?
October 9, 2013 12:43:00 PM

jacobnestell said:
have you tryed re installing shock wave? and if not its definitely a amperage problem can you tell me what kind of card do you have?



I'll try that but I don't think it's software/driver related since my graphics card runs perfectly with my old CPU in. It's a Sapphire Radeon 7970.
Related resources
a b U Graphics card
a c 460 à CPUs
October 9, 2013 12:46:22 PM

What is your motherboard? I would also download and install Ccleaner to check for registry errors. It has fixed problems for me in the past.
a b à CPUs
October 9, 2013 12:46:53 PM

it might be a power issue then download the program called MSI afterburner and up the amperage by just a little at a time to see if that prevents the issue at hand
October 9, 2013 12:58:26 PM

logainofhades said:
What is your motherboard? I would also download and install Ccleaner to check for registry errors. It has fixed problems for me in the past.


I knew I was missing something. It's an MSI PH61A-P35 (B3)

Tried Ccleaner, but no luck.

Best solution

a b U Graphics card
a c 460 à CPUs
October 9, 2013 2:03:13 PM
Share

MSI seems to be having issues with their site once again... I would suspect your board isn't really up to the task of fully supporting that CPU. Some of the older 1155 boards simply do not work well with Ivy bridge chips. I do not think the power supply is the issue as the 3770k is rated at a lower TDP, 77w than the i5 2300 which is 95w.
!