Please help me access my files!

tgfontherun

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Aug 6, 2011
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Hi, until today, Windows 8 had been running correctly. However, today upon signing in, everything was frozen, so I restarted my computer. After the restart, automatic repair attempted to fix my computer, but that didn't work. Windows 8 now loads into a black screen and nothing changes. I installed Windows 8 onto another partition, and would like to access the files from the partition that the corrupted version of Windows 8 is on, but it is telling me that my access to that drive is denied.

I have tried taking ownership of the drive, but I still am getting the message that says that the drive is inaccessible and access is denied. Is there any way I can recover the files (specifically the word documents) from that drive?? Thank you all very much.
 

MiDNiGHTsoul

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Oct 1, 2013
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Remove the HDD, connect it to an other PC and get the files. Then put it back start the pc press alt+f8 repeatedly till it shows the win8 menu and make a windows reset or something.The one that says that deletes everything except the windows.
 

tgfontherun

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Aug 6, 2011
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Thank you so much for the reply! I will try it out on my brother's PC. Why would connecting the hdd to another computer make a difference in terms of being able to access the files??
 

MiDNiGHTsoul

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Oct 1, 2013
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Same thing happend to my gf's laptop. Windows would start on black screen and sometimes i managed to make it through the repair screen but didint worked. I just removed the HDD put it on my pc, took the files and then i placed it back to the laptop and did that re-install thingy