dell inspiron N5010 dvd/cd-rom not working

my laptop dell inspiron N5010 windows7 home basic 64bit not working if I insert dvd or cd disk
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More about dell inspiron n5010 dvd rom working
  1. Is the drive letter showing up in the computer? If it is, you can try to clean the laser pickups with a cotton swab, also check if the disks are actually showing up as inserted but just don't autoplay. Open the Computer and see if you open the disks from there.

    If nothing works, replace the disk drive.
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