external usb hard drive

the mechanical device is working but i ca not see the drive why?
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More about external usb hard drive
  1. Check in "Disk Management". It may just need a letter assigning to it.
    If you see the ribbon which is labelled "Raw", that will be your external hard drive.
    Right-click on that & choose "Change Drive Letter & Paths".
    Click "Add"
    Accept default letter or choose another one.
    Click 'OK' and wait 5-10 seconds.
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