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Sony vaio | windows 8 | black screen after vaio logo

Last response: in Windows 8
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October 11, 2013 7:33:50 PM

Hi, I have a Sony vaio SVE14A35CXH With Windows 8.

I have read many articles around the black screen problem in order to fix my black screen. I get the black screen after Vaio logo ,and after few seconds cursor also will appear.

It doesn't go to bios or recovery options. Ctrl+Alt+delete doesn't work. taking out the battery, holding down the power bottom for 5 second doesn't do anything. connecting to external display doesn't work. NOT any error message. It doesn't accept bootable dvd or usb...

This happened when I created a new administrator account and deleted the old one , and restarted the laptop.

This person upload a video which exactly shows my problem !
http://www.youtube.com/watch?v=rbY7zICR2lo

Thanks a lot for any answers.
a c 417 * Windows 8
October 12, 2013 12:09:08 AM

Presumably you have an Assist Button and it does nothing...?
Normally I would consult your Manual for advice on disconnecting the CMOS battery to reset CMOS, but your User Guide doesn't even mention it...Nor Is there any method to flash your BIOS. Probably best to return to SONY and let them sort it out. Unless you want to risk stripping it to find the CMOS battery to see if removing it for 30secs helps...
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October 12, 2013 12:52:15 AM

dodger46 said:
Presumably you have an Assist Button and it does nothing...?
Normally I would consult your Manual for advice on disconnecting the CMOS battery to reset CMOS, but your User Guide doesn't even mention it...Nor Is there any method to flash your BIOS. Probably best to return to SONY and let them sort it out. Unless you want to risk stripping it to find the CMOS battery to see if removing it for 30secs helps...


Hi, Thanks for your response. no, Assist button didn't work too. anyway I fixed it. this is how...

I took out the hard driver, put it on my other laptop, installed a new windows 8 on it, and put it back. so I just saved money, time and my new laptop. I believe the problem was because of the 'fast boot option' feature in windows 8 which is on by default. I am going to turn it off. Thanks again for your help

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a c 417 * Windows 8
October 12, 2013 3:05:16 AM

kiajalali said:
dodger46 said:
Presumably you have an Assist Button and it does nothing...?
Normally I would consult your Manual for advice on disconnecting the CMOS battery to reset CMOS, but your User Guide doesn't even mention it...Nor Is there any method to flash your BIOS. Probably best to return to SONY and let them sort it out. Unless you want to risk stripping it to find the CMOS battery to see if removing it for 30secs helps...


Hi, Thanks for your response. no, Assist button didn't work too. anyway I fixed it. this is how...

I took out the hard driver, put it on my other laptop, installed a new windows 8 on it, and put it back. so I just saved money, time and my new laptop. I believe the problem was because of the 'fast boot option' feature in windows 8 which is on by default. I am going to turn it off. Thanks again for your help


Excellent! I'll select your answer in the hope that if any one else has the problem they can try your solution...

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November 18, 2013 4:28:10 PM

My laptop is a Compaq nx9600 2GB RAM, 80GB HDD, ATI Mobility Radeon X300 64 MB that came with Windows XP Pro.

When I Installed Windows 8 Pro., I had problems with the Radeon X300 driver, donĀ“t ask me how or where I found the correct driver because I do not remember, but it still there and it was working prefect at 1650.

Then I upgraded to Windows 8.1 Pro, I made it search for the video driver from an external HDD where I saved all of the drivers I tried for the video card. Well, it worked for a couple of days then it started to have this balck screen problem at startup.

At this moment I managed to work arround this problem by turning the laptop on and when I get the black screen, I unplug the power cord from the laptop (not from the wall), wait a few seconds, plug it back in and after turning it on, is not black but it gives me the "Locked" background image, I do one click and it asks me for my password.
Other than that, every thing is perfect, even the screen drivers.

I hope this info helps someone.

Good luck!
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November 25, 2013 8:49:56 AM

kiajalali said:
dodger46 said:
Presumably you have an Assist Button and it does nothing...?
Normally I would consult your Manual for advice on disconnecting the CMOS battery to reset CMOS, but your User Guide doesn't even mention it...Nor Is there any method to flash your BIOS. Probably best to return to SONY and let them sort it out. Unless you want to risk stripping it to find the CMOS battery to see if removing it for 30secs helps...


Hi, Thanks for your response. no, Assist button didn't work too. anyway I fixed it. this is how...

I took out the hard driver, put it on my other laptop, installed a new windows 8 on it, and put it back. so I just saved money, time and my new laptop. I believe the problem was because of the 'fast boot option' feature in windows 8 which is on by default. I am going to turn it off. Thanks again for your help



Can anyone answer this...did u lose all the data and info on ur hard drive when u removed it, put it in another computer, put on another windows 8, then put it back in ur viao? I just want to know if the data is safe/recoverable when u did it this way. I am having the same prob but I don't want to lose all my data!
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February 10, 2014 3:31:13 AM

kiajalali said:
Hi, I have a Sony vaio SVE14A35CXH With Windows 8.

I have read many articles around the black screen problem in order to fix my black screen. I get the black screen after Vaio logo ,and after few seconds cursor also will appear.

It doesn't go to bios or recovery options. Ctrl+Alt+delete doesn't work. taking out the battery, holding down the power bottom for 5 second doesn't do anything. connecting to external display doesn't work. NOT any error message. It doesn't accept bootable dvd or usb...

This happened when I created a new administrator account and deleted the old one , and restarted the laptop.

This person upload a video which exactly shows my problem !
http://www.youtube.com/watch?v=rbY7zICR2lo

Thanks a lot for any answers.


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February 10, 2014 3:31:28 AM

Hi all- I have had the 'Black Screen' problem for weeks- got Vaio at start-up, but then went to Black Screen. If you shone the torch on it you could see the desk top vaguely in the background. We had a computer 'geeks on the run' guy have a look at it- but he couldn't offer any help or advice, except that perhaps the motherboard might have gone.

My husband took it back to place of purchase today, and the young guy there used a torch to show my husband that the screen brightness indicator was right down. He pressed the Fn (function) button (held it down), and F6 ( a few times), which is the Brightness button, and raised the brightness level- and up it came- fully back to normal screen!. When he brought it home and we started up again - totally black screen again! But it came back as soon as we followed the same routine. There is obviously something that happens to the Brightness levels when you turn off. Thankfully no extreme costs.
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