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Need Help with WEbcam

Tags:
  • Peripherals
  • Webcams
  • Acer
Last response: in Computer Peripherals
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October 12, 2013 7:51:04 AM

Ok I have been stuck since yesterday with this webcam. I have a Acer 5734z with Windows 7 x64. I just did a factory restore and with my webcam the box is all black, does not display a picture. The device manager shows no yellow !. When I go to testmywebcam.com shows all black same thing. I have tried a few different drivers. No matter what it's all black whether it's acer crystal cam or testmywebcam. Says everything is working fine just can't see anything. A link below to show exactly what I am seeing from someone who had the same problem.

http://tinypic.com/view.php?pic=w0t6di&s=7#.UliC9xDEPow

Hardware ID:
USB\ VID_0402&PID_5608 &REV_0100&MI_00

On the actual webcam itself:
lts09p2sf119 fw 0009

More about : webcam

October 12, 2013 7:56:22 AM

Download and try all the drivers from Acer, if this an integrated webcam. Change the settings in file. Call Acer and use your warranty. Acers have horrible reliability, hopefully this helps.
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