HPE 467c-b Motherboard Replacement Question

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casualkid66

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Dec 10, 2011
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Hello Community,

I have an off the shelf HPE 467c-b desktop computer, and recently the display stopped working. No signal is sent to the monitor. I tried re-seating the video card, making sure all of the connectors were secured but I had no success. I'm pretty sure it is the video card seat on the motherboard, since I 'fixed' it previously by re-seating the video card. So far I have not been able to seat it just right, and I don't want to risk damaging my video card doing this, so my question is should I replace the motherboard, or is there a way to fix the seat myself?

If the best option is to replace the motherboard, do I have to order that specific mobo from HP, or can I find one that is compatible with the CPU that may be cheaper. I have spare OS's, but how can I make sure the CPU is compatible? Do I look solely for a decent motherboard with a 1156 socket type?

As a side note, the built in wireless card also failed. Could this also be a result of the motherboard, coincidence, or a hint that there may be a deeper problem (psu perhaps)?

Thank you for your time, I really appreciate this community, and hopefully I can get to fixing this problem soon,
- CK
 
Solution
Nitro192
When it comes to shopping, yes. It has to have an LGA 1156 socket and support for your CPU alone. Just because it has the right socket doesn't always mean it has direct support for your processor. Always check the website.

There's a few other things you could try before purchasing a new one like resetting the CMOS to make sure it's not a configuration problem.
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Nitro192

Nitro192

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Alot of times reseating the video card can just get windows to reconfigure it and whats why it boots back up, doesn't always mean it's the slot. What happens when you use the onboard instead of the external card?

You could very easily replace the motherboard with one that will be compatible and cost effective because LGA1156 boards aren't too expensive right now.

I wouldn't say it's the power supply but either the PCIE slot or a transistor on the board has leaked or come loose.
 
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casualkid66

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Thanks Nitro,
I actually tried using the onboard video directly through the motherboard to see if it was the video card, but that didn't help. Later someone had told me that it's because hp disables the video ports through the mobo before they put them on the shelf. I just took their word for it. Thanks for the insight. When it comes to computer hardware I'm not too keen. I'm going to wait a while to check out some mobos. Is there going to be a problem installing a different model motherboard, as long as it's 1156?

 
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Nitro192

Nitro192

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When it comes to shopping, yes. It has to have an LGA 1156 socket and support for your CPU alone. Just because it has the right socket doesn't always mean it has direct support for your processor. Always check the website.

There's a few other things you could try before purchasing a new one like resetting the CMOS to make sure it's not a configuration problem.
 
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