Sign in with
Sign up | Sign in
Your question
Solved

Audio Problem No Sound

Last response: in Components
Share
October 12, 2013 5:57:58 PM

I have my desktop hooked up to a hdmi to dvi cable and a pair of speakers that use to run seperate of the display. However when i cleaned my system the sound keeps wanting to go through the HDMI cord but cant, my question is there a way to make it come through the speakers by default or not?

More about : audio problem sound

October 12, 2013 6:03:04 PM

Type sound in the start search(search settings for Windows 8) and then right click your sound card and right click set as default device
m
0
l
October 12, 2013 6:04:15 PM

It already senses the card...thats not the problem....it doesn't sense that it is plugged in. I am on windows 7 not 8
m
0
l
Related resources
October 12, 2013 6:06:56 PM

It is trying to go through my Radeon card not my motherboard audio. The sound when tested goes and no sound comes out, all other options are disabled and wont sense the speakers (which was the setting it was on last time).
m
0
l
October 12, 2013 6:11:58 PM

Have you installed the latest audio drivers from your motherboard makers website? The default Windows ones are not always that great.

I only mentioned Win8 because it has a slightly different search(3 categories) vs 7 and Vista(and Vista gets almost no support).
m
0
l
October 12, 2013 6:15:27 PM

Yes latest version the problem is...is that my video (catalyst) wants to run the audio through the hdmi, and locks out the options to switch between audio with windows. The speakers are plugged in and even if I unplug the HDMI and replace it with a HDMI to DVI it still wants to go through the HDMI for sound even though it knows it isn't supports. It's acting like there are no speakers connected at all, which clearly there are.
m
0
l
October 12, 2013 6:23:54 PM

That is the strange thing. I have AMD and Nvidia systems that do not seem to have any issues working with onboard.

You can use the device manager to disable the AMD HD Audio if you think it will help(I have never had to actually disable it, but I do sometimes for the hell of it).
m
3
l
October 12, 2013 6:42:54 PM

Hmmm....lets see if that works i guess.
m
0
l
October 12, 2013 7:18:14 PM

Did that get your sound working again?
m
0
l
October 12, 2013 8:20:40 PM

Negative, didn't make a difference, oh well I will keep playing around with it and when I get it working again I'll let you know how I did for future reference.
m
0
l
October 12, 2013 9:55:14 PM

I will remove the solution selection then, because with it like that, users may not be keeping an eye on this.

Does the realtek audio panel see anything as connected either?

They should become solid when detected.
m
0
l
October 12, 2013 10:49:00 PM

nukemaster said:
I will remove the solution selection then, because with it like that, users may not be keeping an eye on this.

Does the realtek audio panel see anything as connected either?

They should become solid when detected.


No mines an ASUS model hold on

What is controlling my audio (forcing as I say)
:

What my sound panel looks like:



m
0
l
October 12, 2013 10:59:24 PM

nukemaster said:
I will remove the solution selection then, because with it like that, users may not be keeping an eye on this.

Does the realtek audio panel see anything as connected either?

They should become solid when detected.


The other thing though (I don't know how much this matters) is that I am only using a single line out into my speakers (just the green plug in - center is what I think they call it), and they worked fine, but I was actually curious since I would want to use this same method on my stereo someday, for the bass effect.
m
0
l
October 13, 2013 6:55:38 AM

Do you have the realtek panel? I want to know what it is detecting.

I have never had the vision control center take over like that(Mine have always been Catalyst Control center as well).

As for just green, that is fine. With the Realtek panel you can even make ALL of the plugs as just stereo output. Multi-room audio for cheap.
m
0
l
October 13, 2013 11:18:38 AM

nukemaster said:
Do you have the realtek panel? I want to know what it is detecting.

I have never had the vision control center take over like that(Mine have always been Catalyst Control center as well).

As for just green, that is fine. With the Realtek panel you can even make ALL of the plugs as just stereo output. Multi-room audio for cheap.


Nope the only thing I have installed is that and the Realtek sound driver, no panel.
m
0
l
October 13, 2013 12:31:48 PM

Strange. The boards drivers did not install that?

I wonder if this is a part of the issue.

What is the model number of your board?
m
0
l
October 13, 2013 4:03:58 PM

No last time i didn't install everything on the CD, this time i did, and it didn't install the drivers off the motherboard, they installed them via the install of windows. Also after the fact when I installed my graphics CD (Sapphire Radeon 7950) it forced it to take control of my audio as well. My model number of the board is an ASUS Sabertooth 990 FX r2.0
m
0
l
October 13, 2013 4:34:41 PM

Can you please tell me what driver version you are running got the realtek HD audio. You should be at least upto 6.6.X.X

You can find this info in the device manager.

Realtek HD Audio(right click) - > Properties -> Driver tab
m
0
l
October 13, 2013 5:22:36 PM

nukemaster said:
Can you please tell me what driver version you are running got the realtek HD audio. You should be at least upto 6.6.X.X

You can find this info in the device manager.

Realtek HD Audio(right click) - > Properties -> Driver tab




Mine is actually newer then the one you have posted (as a matter of fact it is only a couple minutes old) I just reinstalled the latest one from the ASUS site a couple of minutes ago.

Also I'm not sure why but it shows multiple drivers for the sound.

m
0
l
October 13, 2013 5:29:14 PM

The other one is most likely for the video card's sound. That is the one I was saying to try to disable before :) 

Your drivers are newer. Mine are from a system built years back(never updated them).

This is very strange that it would not detect your speaker connected. I have never seen this outside of having basic Windows drivers, but with the ones from the Asus site you should have everything you need.

For the hell of it, try connecting the speakers to the BLACK jack on the sound card and see if it does anything.

If you swap from HDMI to DVI or another connector, does the audio work?

Do you have a folder c : \ program files \ realtek \ audio \ hda \ with a RAVCPL64.exe? That should be the control panel I was using. It downloaded your drivers and it is a part of the package for sure.
m
0
l
October 13, 2013 5:42:42 PM

nukemaster said:
The other one is most likely for the video card's sound. That is the one I was saying to try to disable before :) 

Your drivers are newer. Mine are from a system built years back(never updated them).

This is very strange that it would not detect your speaker connected. I have never seen this outside of having basic Windows drivers, but with the ones from the Asus site you should have everything you need.

For the hell of it, try connecting the speakers to the BLACK jack on the sound card and see if it does anything.

If you swap from HDMI to DVI or another connector, does the audio work?

Do you have a folder c : \ program files \ realtek \ audio \ hda \ with a RAVCPL64.exe? That should be the control panel I was using. It downloaded your drivers and it is a part of the package for sure.


Tried disabling the High Defination Audio. Lost audio via the TV :)  however then it wouldn't pick up the speakers. When I use a HDMI to DVI (which I have) it says no audio and won't play through anything. However now the speakers show up and they won't play though anything. So I re-enabled it and left it alone. I have no idea what to do from here. It keeps wanting to go out through my video card.
m
0
l
October 13, 2013 5:46:10 PM

scratch that... I was wondering if a bios setting has been messed up, but that is only with onboard video.
m
0
l
October 13, 2013 5:46:48 PM

Yea that program is there but my computer will not let me launch it. I can click on it as much as I want and nothing happens.
m
0
l
October 13, 2013 5:49:19 PM

nukemaster said:
Is that onboard video?


Yes that diabled everything no sound from anything. So I am assuming that it was the on board audio.
m
0
l
October 13, 2013 5:51:08 PM

It is still strange since I am almost sure my other AMD gpu systems show AMD HD audio and not just high definition audio device.

Latest AMD Video drivers installed?
m
0
l
October 13, 2013 6:00:01 PM

nukemaster said:
It is still strange since I am almost sure my other AMD gpu systems show AMD HD audio and not just high definition audio device.

Latest AMD Video drivers installed?


Of course.



Let me check the video drivers however.
m
0
l
October 13, 2013 6:06:28 PM

nukemaster said:
It is still strange since I am almost sure my other AMD gpu systems show AMD HD audio and not just high definition audio device.

Latest AMD Video drivers installed?


All my Drivers in my Device Manager, I do not see a separated Video control it is as if they are one.

m
0
l
October 13, 2013 6:22:47 PM

It all looks good to be honest.

The only strange thing I see is that the AMD audio is labeled differently.



It seems the current AMD video card drivers are 13.9, but i just can not see HOW this would happen.
m
0
l
October 13, 2013 6:27:16 PM

Hmmm....idk unless Windows did something strange when it was installing. Hmmm it probably installed a generic audio device which got over powered by the AMD Vision Center.....thing is how do you undo it?
m
0
l
October 13, 2013 6:43:34 PM

You can FORCE that sucker.

use the update driver software option and then tell it browser my computer then tell it let me pick and use Have Disk.... to select the inf file for your driver.

Has your setup always been called vision engine control center? It seems to be missing all kinds of options that the Catalyst Control Center seems to have.
m
0
l
October 13, 2013 6:50:40 PM

Scratch that it is now AMD High Defination device lets see what happens restarting now.
m
0
l
October 13, 2013 7:07:02 PM

Fingers crossed.
m
0
l
October 13, 2013 7:07:09 PM

nukemaster said:
You can FORCE that sucker.

use the update driver software option and then tell it browser my computer then tell it let me pick and use Have Disk.... to select the inf file for your driver.

Has your setup always been called vision engine control center? It seems to be missing all kinds of options that the Catalyst Control Center seems to have.


Just as I thought it made no difference it is almost like it doesn't know that the speakers are plugged in. It switches output on the computer itself but no where the playback is coming though let me show you.

The only time I get sound & sound output on this setting...sound has always been the one thing with computers that frustrates me completely.



These other two settings they show it has playback but have no where to go....this is all with Pandora playing in the background.


m
0
l
October 13, 2013 7:15:34 PM

It does not seem to see them at all.

If you right click in that section you can tell it to show unplugged and disabled devices.
m
0
l
October 13, 2013 7:27:52 PM

nukemaster said:
It does not seem to see them at all.

If you right click in that section you can tell it to show unplugged and disabled devices.


Here are some shots of them.





They are are not even seeing the speakers as shown above....
m
0
l
October 13, 2013 7:32:14 PM

Do you have front port jacks to try the speakers on? It is very strange for the speakers to show as not plugged in.
m
0
l
October 13, 2013 7:35:18 PM

Already tried it with a line in to line in with the speakers no luck....doesn't matter which 6 rear ports I use or front port....still no difference.
m
0
l
October 13, 2013 7:59:54 PM

Something is VERY wrong here.

This is something I have also never seen happen.

Can you disconnect the front port audio cable from the motherboard in case it has messed things up somehow.

It worked perfectly fine before right.

What other input options does your monitor have?
m
0
l
October 13, 2013 8:05:10 PM

Perfectly...No VGA on the monitor just HDMI which is why I liked the DVI-HDMI converter....I will try that after work tomorrow night, thanks for your help so far, I never touched a a single setting before it just figured it out. Used the same disc this time around same order of the installed drivers just used all of the programs off the ASUS CD instead of only a few, and everything else was the same.
m
0
l
October 13, 2013 8:21:49 PM

So if you use the HDMI -> DVI cable as DVI on video card and and HDMI on the monitor end at least the card should not try to send audio.

I have used cables like that without issues(if it is a passive cable they work both ways.).
m
0
l
October 13, 2013 8:47:50 PM

Yes but i still dont get audio when using just the HDMI to DVI.
m
0
l
October 14, 2013 7:40:04 AM

The only thing I am left with would be a full uninstall and clean(uninstall.reboot,driver sweeper or driver fusion and so on.) of all video/audio driver and then start one at a time(start with sound) to try to get things going and see when things go wrong.

Unless Asus included some strange software making this happen on the DVD that came with the board.
m
0
l
October 14, 2013 2:34:20 PM

The only other thing I can think of besides that which will include the full reinstall of windows (doesn't take that long), will be to do it like I did the first time and have the converter hooked up and the speakers plugged in.
m
0
l
October 14, 2013 4:20:29 PM

Before that, if you have a linux live cd/dvd/usb. it may be worth ensuring you are still getting sound in linux. This would help rule out hardware failure.
m
0
l
October 14, 2013 4:24:16 PM

I dont have one....god I am getting frustrated reinstalled windows now it senses it but still no sound....trying to go back though the hdmi converter again.
m
0
l
October 14, 2013 4:26:49 PM

Nevermind scratch that....it was my closed liquid cooler Kraken x60 that it was sensing....doesnt even want to sense the speakers....im really getting pissed off here.
m
0
l
October 14, 2013 5:44:35 PM

Now we have a new program called the Realtek Audio Manager....however nothing is plugged in....do you have a link to download the latest one like you have?
m
0
l

Best solution

October 14, 2013 7:06:06 PM

Mine are just the ones from gigabyte(and old).

You can try one of the two that they have over on the Asus website(it comes with drivers and software in one package).
Share
October 14, 2013 7:25:07 PM

Sometime when I have time I will take out my graphics card and make sure it is all seated properly (the connections). However for now I think you should go ahead and close this topic, as I have what I need. Now I just have to figure it out from there. If I have any further questions I will be sure to pm you and ask you directly or start a new topic and let you know. Thanks for all your responses I know its a frustrating thread but thank you for your time.
m
0
l
October 14, 2013 8:44:50 PM

I sure hope you do get it solved so that future users who may have this issue can solve it as well.
m
0
l
!