Accessing System Area in a damaged HDD

hfawarah

Honorable
Oct 13, 2013
2
0
10,510
My Laptop has dropped down and its internal Hitachi HDD got some damage. It started clicking, blue screen appeared and then started giving a message that no operating system found. I took the HDD to a data recovery centre who swapped heads and modules from an identical donor HDD but was not able to reach to the system area. They then swapped platter to the donor HDD but also they are unable to access the system area to reach to my data.
Could you help understanding the issue and how may I get my data back provided that the data recovery centre advised that the platter test show that they are in a good situation.
The HDD details are:
• Model : HTS547550A9E384
• MLC: DA3928 “FW”
• P/N : 0J15351
• Controller PN: 0J11457
Thanks
 
Solution
The clicking noise was the sound of the read/write heads trying to escape from the platters against which it had become trapped when the laptop was dropped. That area of the platters will have incurred physical damage, thereby destroying the data on them.
There is no way the platters can be in "good condition" after that kind of damage. If they were, accessing the data would be possible.
The clicking noise was the sound of the read/write heads trying to escape from the platters against which it had become trapped when the laptop was dropped. That area of the platters will have incurred physical damage, thereby destroying the data on them.
There is no way the platters can be in "good condition" after that kind of damage. If they were, accessing the data would be possible.
 
Solution

hfawarah

Honorable
Oct 13, 2013
2
0
10,510


Thanks Philip.
If that is the case, is there any way to recover my data or you think it is a hopeless case?
 
The "data recovery centre" do not appear to be competent.

You state that "they then swapped platter to the donor HDD". A platter transfer is only necessary if the spindle motor is seized.

Moreover, if they swapped "modules", then this means that they were able to access the System Area (SA). That's because these MODs live in the SA.