I was given (lent) a relatives Qosmio X500 about 12mnths ago, which he gave me in a relatively clean state. Having had an old Toshiba prior to this I was aware of overpacking of hardware and bloatware Toshiba seems to love doing in their media/gaming machines. So of course I did a restore using the disks I was given along with the laptop.
Once done, there were 4 drivers not working. The 2 important ones though were the Network Adapters.
While I managed a rough work around initially, the laptop just didn't seem to function properly (eg lagging, stalling, freezing and so on)
I just put up with it as I don't have the time to all the way into it.
(note: this was basically plugging into the router with Ethernet, and trial and error. I assume this is why I had problems plaguing me from the start)
I finally have restored it again and tried to sort it out properly, but there is nothing that seems to help.
Details of the problem as follows:
Drivers (yellow triangle '!' in Device Manager)
Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Realtek RTL8191SE Wireless LAN 802.11n PCI-E NIC
Conexant Pebble High Definition SmartAudio
Bluetooth ACPI
-----------------------------------
Things I've tried:
Right-click /uninstall /remove driver /reboot
Results in Windows simply re installing, or myself doing it manually, which results in same initial problem.
Installing windows service packs from disk doesn't help. I receive an error message pop-up (I can't recall the number it gave me, but found a lot of the same error message. Unfortunately they occurred from different problems, and didn't help me at all)
I've also tried a lot of other fixes from reading through forums, but have not managed to fix this.
System Information report written at: 09/26/13 17:21:09
System Name: XXXX-PC
[System Summary]
Item Value
OS Name Microsoft Windows 7 Home Premium Version 6.1.7600 Build 7600
Other OS Description Not Available OS
Manufacturer Microsoft Corporation
System Name XXXX-PC
System Manufacturer TOSHIBA
System Model Qosmio X500
System Type x64-based PC
Processor Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz, 1600 Mhz, 4 Core(s), 8 Logical Processo r(s)
BIOS Version/Date TOSHIBA V2.90, 10/12/2010
SMBIOS Version 2.6
Windows Directory C:\windows
System Directory C:\windows\system32
Boot Device \Device\HarddiskVolume1
Hardware Abstraction Layer Version = "6.1.7600.16385"
Once done, there were 4 drivers not working. The 2 important ones though were the Network Adapters.
While I managed a rough work around initially, the laptop just didn't seem to function properly (eg lagging, stalling, freezing and so on)
I just put up with it as I don't have the time to all the way into it.
(note: this was basically plugging into the router with Ethernet, and trial and error. I assume this is why I had problems plaguing me from the start)
I finally have restored it again and tried to sort it out properly, but there is nothing that seems to help.
Details of the problem as follows:
Drivers (yellow triangle '!' in Device Manager)
Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Realtek RTL8191SE Wireless LAN 802.11n PCI-E NIC
Conexant Pebble High Definition SmartAudio
Bluetooth ACPI
-----------------------------------
Things I've tried:
Right-click /uninstall /remove driver /reboot
Results in Windows simply re installing, or myself doing it manually, which results in same initial problem.
Installing windows service packs from disk doesn't help. I receive an error message pop-up (I can't recall the number it gave me, but found a lot of the same error message. Unfortunately they occurred from different problems, and didn't help me at all)
I've also tried a lot of other fixes from reading through forums, but have not managed to fix this.
System Information report written at: 09/26/13 17:21:09
System Name: XXXX-PC
[System Summary]
Item Value
OS Name Microsoft Windows 7 Home Premium Version 6.1.7600 Build 7600
Other OS Description Not Available OS
Manufacturer Microsoft Corporation
System Name XXXX-PC
System Manufacturer TOSHIBA
System Model Qosmio X500
System Type x64-based PC
Processor Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz, 1600 Mhz, 4 Core(s), 8 Logical Processo r(s)
BIOS Version/Date TOSHIBA V2.90, 10/12/2010
SMBIOS Version 2.6
Windows Directory C:\windows
System Directory C:\windows\system32
Boot Device \Device\HarddiskVolume1
Hardware Abstraction Layer Version = "6.1.7600.16385"
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