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How long does an MSI Motherboard RMA take?

Last response: in Motherboards
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October 13, 2013 2:07:41 PM

Hi,

My first computer build has not been going very well. First, I had to RMA my video card to SuperBiiz, which took literally 12 weeks. And then it turned out it was fine. Now I have to RMA my MSI motherboard directly to MSI. I sent it in last week and it arrived 2 days ago, on friday.

How long until I should expect to get my motherboard back?
a c 1363 U Graphics card
a c 1098 V Motherboard
October 13, 2013 2:25:05 PM

2-3 business days plus UPS shipping. Remember to follow up with their tech support.
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a b U Graphics card
a c 121 V Motherboard
October 13, 2013 4:04:22 PM

noahdutch said:
Hi,

My first computer build has not been going very well. First, I had to RMA my video card to SuperBiiz, which took literally 12 weeks. And then it turned out it was fine. Now I have to RMA my MSI motherboard directly to MSI. I sent it in last week and it arrived 2 days ago, on friday.

How long until I should expect to get my motherboard back?


I had to return my MB to MSI for replacement and the new MB shipped out the day after they received my old one. However, it took them another 2 days to notify me that the new board had shipped.

I was very happy with their service.

Yogi

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March 12, 2014 6:54:38 PM

Oh hey, yogi I've found your forum post somewhere outside this forum :D 
And does anyone know if they flash your mobo at rma if you request it?
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a c 1363 U Graphics card
a c 1098 V Motherboard
March 12, 2014 9:53:23 PM

Normally boards come from RMA with the newest BIOS.
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March 12, 2014 11:16:39 PM

Really? That's such a good thing to hear!!
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a b U Graphics card
a c 121 V Motherboard
March 13, 2014 6:43:13 AM

Quote:
Normally boards come from RMA with the newest BIOS.


Mine did not.

Yogi
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March 13, 2014 6:50:14 AM

Did you request them to flash it?
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a b U Graphics card
a c 121 V Motherboard
March 13, 2014 7:50:52 AM

Quote:

Did you request them to flash it?


No, I did not. I was willing to take whatever they gave me, no questions asked.

Yogi
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!