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Crossfire XFX 7970s - second card always on 99% load when idle.

Last response: in Graphics & Displays
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October 13, 2013 3:45:37 PM

Hi guys, i honestly don't know what to do anymore. My second graphics card is always on 99% load when idle. I have tried everything form every forum and there is nothing that cured it for my specific case.

I tired each card individually, i tried swapping the cards around, i tried reinstalling drivers, i tried installing the Beta drivers, i did scans for malicious objects in case it was a bitcoin miner. I tried using one crossfire bridge. i tried using 2 crossfire bridges. Non of which worked. The only think i did not do is reinstall windows yet because it have lots of large programs and re downloading them all with my crappy ADSL connection would take weeks.

If reinstalling windows is the only way to cure then i guess i will do it. but i'd rather not.

Honestly i don't know what to do anymore. Any info at all will be highly appreciated.

System specs:
- i7 3770k
- Asrock z77 extreme 4
- 2x XFX radeon hd 7970 with 1 CF bridge
- Corsair AX760i PSU
- 32 gb kingstone hyperx beast 2400mzh
- Windows 8 pro
- Samsung 840 258gb pro SSD
- Seagate barracuda 2tb hard drive.
- Corsair c70 vengeance case.

* Edit
Also the cards are hitting pretty high temperatures on idle, around 60 - 60c

Best solution

October 13, 2013 3:54:03 PM

You need to Disable ULPS . It's a known bug. You can do it from Msi Afterburner settings.
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October 13, 2013 3:57:18 PM

zahimrad said:
You need to Disable ULPS . It's a known bug. You can do it from Msi Afterburner settings.


Thanks for the fast response. but its is a XFX card and i downloaded the drivers straight from the AMD site, do i need to download MSI afterburner or can i do it in CCC?
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October 13, 2013 4:06:43 PM

DrSvengali said:
zahimrad said:
You need to Disable ULPS . It's a known bug. You can do it from Msi Afterburner settings.


Thanks for the fast response. but its is a XFX card and i downloaded the drivers straight from the AMD site, do i need to download MSI afterburner or can i do it in CCC?


Yes, you need to download it from Msi's website. The afterburner is a utility software only and does not replace your AMD's driver. You can uninstall it after disabling ULPS although it is useful if you want to check On screen display information about the card's usages or FPS.
It will ask you to restart after disabling ULPS. Tell me if the problem persists afterwards.
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October 13, 2013 4:11:25 PM

zahimrad said:
DrSvengali said:
zahimrad said:
You need to Disable ULPS . It's a known bug. You can do it from Msi Afterburner settings.


Thanks for the fast response. but its is a XFX card and i downloaded the drivers straight from the AMD site, do i need to download MSI afterburner or can i do it in CCC?


Yes, you need to download it from Msi's website. The afterburner is a utility software only and does not replace your AMD's driver. You can uninstall it after disabling ULPS although it is useful if you want to check On screen display information about the card's usages or FPS.
It will ask you to restart after disabling ULPS. Tell me if the problem persists afterwards.


Yeah thanks for the info but while waiting for your response i had a look on the net on where the option to disable ULPS is and its under the general tap, however for me there is no option for the in place of where it should say Disable ULPS it says check for available product beta versions and then a check now button. I am currently on the lastest Beta drivers for the cards should i reinstall the previous non beta drivers? or is there something else i should do for this option to apprear on afterburner?
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October 13, 2013 4:17:05 PM

DrSvengali said:
zahimrad said:
DrSvengali said:
zahimrad said:
You need to Disable ULPS . It's a known bug. You can do it from Msi Afterburner settings.


Thanks for the fast response. but its is a XFX card and i downloaded the drivers straight from the AMD site, do i need to download MSI afterburner or can i do it in CCC?


Yes, you need to download it from Msi's website. The afterburner is a utility software only and does not replace your AMD's driver. You can uninstall it after disabling ULPS although it is useful if you want to check On screen display information about the card's usages or FPS.
It will ask you to restart after disabling ULPS. Tell me if the problem persists afterwards.


Yeah thanks for the info but while waiting for your response i had a look on the net on where the option to disable ULPS is and its under the general tap, however for me there is no option for the in place of where it should say Disable ULPS it says check for available product beta versions and then a check now button. I am currently on the lastest Beta drivers for the cards should i reinstall the previous non beta drivers? or is there something else i should do for this option to apprear on afterburner?


What they meant is the Beta versions for Msi Afterburner.
Try this link for the latest AB, I'm currently using it and it has disable ULPS option.
http://download1.msi.com/files/downloads/uti_exe/vga/MS...
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October 13, 2013 4:27:52 PM

zahimrad said:
DrSvengali said:
zahimrad said:
DrSvengali said:
zahimrad said:
You need to Disable ULPS . It's a known bug. You can do it from Msi Afterburner settings.


Thanks for the fast response. but its is a XFX card and i downloaded the drivers straight from the AMD site, do i need to download MSI afterburner or can i do it in CCC?


Yes, you need to download it from Msi's website. The afterburner is a utility software only and does not replace your AMD's driver. You can uninstall it after disabling ULPS although it is useful if you want to check On screen display information about the card's usages or FPS.
It will ask you to restart after disabling ULPS. Tell me if the problem persists afterwards.


Yeah thanks for the info but while waiting for your response i had a look on the net on where the option to disable ULPS is and its under the general tap, however for me there is no option for the in place of where it should say Disable ULPS it says check for available product beta versions and then a check now button. I am currently on the lastest Beta drivers for the cards should i reinstall the previous non beta drivers? or is there something else i should do for this option to apprear on afterburner?


What they meant is the Beta versions for Msi Afterburner.
Try this link for the latest AB, I'm currently using it and it has disable ULPS option.
http://download1.msi.com/files/downloads/uti_exe/vga/MS...


Holy Cow! I think that got it!
WOW thank you ever so much :D  i though that would be the end of me i only just recently built this pc, and was worried that it might have all been to waist.
So is this a bug within the AMD drivers or something? and do you think its a think that AMD will eventually fix? or is this just something that you have to face if you're running crossfire?
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October 14, 2013 2:02:47 AM

No, I don't think this is a serious problem and it only happened recently to a small number of people as far as I know. A fix for this should be included in the upcoming AMD drivers.

Cheers!
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October 18, 2013 7:03:39 PM

sorry for bumping a thread from a few days back, but i just had to say thanks for the solution to this problem. i just set up crossfire for the first time and ran into this.

a quick follow up though, should i disable ULPS on both cards or just the one that was running at 99% at idle.
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October 19, 2013 1:04:54 AM

declination said:
sorry for bumping a thread from a few days back, but i just had to say thanks for the solution to this problem. i just set up crossfire for the first time and ran into this.

a quick follow up though, should i disable ULPS on both cards or just the one that was running at 99% at idle.


Ulps is when the second card turns completely off where the Is No load. It's not a setting for each card. Just a mode for energy saving.

I described how to do it exactly, read all and you should not have any problem.
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