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My Windows 8 is stuck on an infinite loop

Last response: in Windows 8
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October 13, 2013 7:53:44 PM

I downloaded something then it was messing up my CP. Everything was slow and then I decided to restart my computer (erasing stuff completely and restarting windows 8) thinking it would restore everything. It started doing it's thing then my little sister accidentally closed it. I put HP automatic repair. Then I closed my laptop to eat. Opened it and says, "Preparing Automatic Repair." Went black then it's says "Diagnosing your PC" then it went black, and it kept doing this on and on about 2 hours now and I'm getting frustrated. What should I do?

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October 13, 2013 11:14:23 PM

Some of your system files must have got corrupt. It's diagnosing and in the end,its not arriving at a solution or fixing your PC,right? So you could check if restoring your PC to an older time helps fix things. You know how to restore I hope. If it doesn't,you'd need to format your drive and re-install windows.
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October 14, 2013 9:13:03 PM

dannylivesforher said:
Some of your system files must have got corrupt. It's diagnosing and in the end,its not arriving at a solution or fixing your PC,right? So you could check if restoring your PC to an older time helps fix things. You know how to restore I hope. If it doesn't,you'd need to format your drive and re-install windows.


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October 14, 2013 9:19:00 PM

Sorry I don't, a thousand pardons but The laptop is doing it over and over again that I can't stop the loop nor do anything about it. I just don't know what to do. If there is method to get out of it, that would be nice. Thank you for answering, I really appreciate it.
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October 14, 2013 9:27:08 PM

Okay,thinking that you have only one OS installed on your HDD,I'm saying this.

Press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
In the appeared advanced startup options,there's something called Repair your computer.Select that. If the tools are already installed to our HDD,it would work fine. Otherwise,you'll need a Windows OS Disc.It will diagnose your problems and try to solve them automatically,and will restart once it is done.This should solve the problem if it's something related to your corrupt OS files.
Try this and keep in touch. :) 
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October 14, 2013 10:16:21 PM

dannylivesforher said:
Okay,thinking that you have only one OS installed on your HDD,I'm saying this.

Press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
In the appeared advanced startup options,there's something called Repair your computer.Select that. If the tools are already installed to our HDD,it would work fine. Otherwise,you'll need a Windows OS Disc.It will diagnose your problems and try to solve them automatically,and will restart once it is done.This should solve the problem if it's something related to your corrupt OS files.
Try this and keep in touch. :) 


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October 14, 2013 10:25:40 PM

Will this work on any brand that has windows 8? I'm using hp. Neither the things I press in the laptop won't response except the power button. I also tried pressing F8 but it won't work. Maybe my laptop is really broken. When its says "Diagnosing PC" then it show a text. I couldn't read it because it went to fast. Then it like went blank an says "Preparing Automatic Repair",it does that over and over again like non-stop.
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October 15, 2013 1:44:10 AM

Well,I thought it would work for Windows 8 as well.Sorry my mistake,since it turns out that it won't. So to do this,you'll need a windows installation media,like Windows 8 DVD or Bootable USB with Windows 8 OS in it. So,boot with any one of these,and from the Windows Setup screen, tap or click on Next. Then on the next window,you'll see Repair Your Computer at the bottom of the window. Click on that and the advanced startup options will start. Try this out.
Then you could troubleshoot the problem,and either restore or refresh your PC. Refreshing won't delete your files,personal settings or data. It just in a way,re-installs Windows. So,you could do that.
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October 17, 2013 7:52:40 PM

dannylivesforher said:
Okay,thinking that you have only one OS installed on your HDD,I'm saying this.

Press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
In the appeared advanced startup options,there's something called Repair your computer.Select that. If the tools are already installed to our HDD,it would work fine. Otherwise,you'll need a Windows OS Disc.It will diagnose your problems and try to solve them automatically,and will restart once it is done.This should solve the problem if it's something related to your corrupt OS files.
Try this and keep in touch. :) 


dannylivesforher said:
Well,I thought it would work for Windows 8 as well.Sorry my mistake,since it turns out that it won't. So to do this,you'll need a windows installation media,like Windows 8 DVD or Bootable USB with Windows 8 OS in it. So,boot with any one of these,and from the Windows Setup screen, tap or click on Next. Then on the next window,you'll see Repair Your Computer at the bottom of the window. Click on that and the advanced startup options will start. Try this out.
Then you could troubleshoot the problem,and either restore or refresh your PC. Refreshing won't delete your files,personal settings or data. It just in a way,re-installs Windows. So,you could do that.


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October 17, 2013 7:53:27 PM

dannylivesforher said:
Well,I thought it would work for Windows 8 as well.Sorry my mistake,since it turns out that it won't. So to do this,you'll need a windows installation media,like Windows 8 DVD or Bootable USB with Windows 8 OS in it. So,boot with any one of these,and from the Windows Setup screen, tap or click on Next. Then on the next window,you'll see Repair Your Computer at the bottom of the window. Click on that and the advanced startup options will start. Try this out.
Then you could troubleshoot the problem,and either restore or refresh your PC. Refreshing won't delete your files,personal settings or data. It just in a way,re-installs Windows. So,you could do that.


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October 17, 2013 7:54:55 PM

Sorry for not replying. So in short terms is that I go to a laptop, put a flash drive, put the disk and put it in the flash drive. Then put it in my PC an it will act like disk drive?
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October 21, 2013 3:25:36 AM

Well,you can make your USB bootable and boot with it,a long as you have an image of the Operating system. So you could boot with the USB,and troubleshoot the issues,or even repair and fix your PC's problems.Give it a try.But you'll need to make the USB bootable which includes a series of steps and doing some work with DOS.
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October 23, 2013 12:25:47 AM

dannylivesforher said:
Well,you can make your USB bootable and boot with it,a long as you have an image of the Operating system. So you could boot with the USB,and troubleshoot the issues,or even repair and fix your PC's problems.Give it a try.But you'll need to make the USB bootable which includes a series of steps and doing some work with DOS.


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October 23, 2013 12:27:48 AM

Dani... I thank you or helping me. I really do. Thank you for giving me a hand that helps me. If anything happens again I'll let you know. Thank you again. Nothing is true, everything is...
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October 23, 2013 12:31:11 AM

You're welcome.... :) 
And that...Nothing is true,everything is permitted....That's stolen from Assassin's Creed,a fact you maybe well aware of... LOL :D 
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November 29, 2013 8:34:57 PM

hey i am having this exact same problem because i reset my laptop to factory defaults but shut it down in the process. Now the laptop is in the same problem as yours and I was wondering if you found a solution?
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December 4, 2013 7:04:47 AM

Had same problem, opened up BIOS configuration.
In there I saw that "Windows boot manager" was my primary boot option.
Changed it to my primary hard drive.
Started working.
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December 4, 2013 7:56:28 PM

i cannot click anything on my laptop though
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January 5, 2014 5:34:05 PM

flashfireftw said:
i cannot click anything on my laptop though


You can get to the BIOS menu by holding down F2 in Windows 8.
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January 13, 2014 7:55:10 PM

TwoxxJas said:
dannylivesforher said:
Some of your system files must have got corrupt. It's diagnosing and in the end,its not arriving at a solution or fixing your PC,right? So you could check if restoring your PC to an older time helps fix things. You know how to restore I hope. If it doesn't,you'd need to format your drive and re-install windows.




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January 13, 2014 10:19:21 PM

Hi twoxjass,

Were you able to fix this issue?
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February 8, 2014 12:57:19 PM

TwoxxJas said:
Will this work on any brand that has windows 8? I'm using hp. Neither the things I press in the laptop won't response except the power button. I also tried pressing F8 but it won't work. Maybe my laptop is really broken. When its says "Diagnosing PC" then it show a text. I couldn't read it because it went to fast. Then it like went blank an says "Preparing Automatic Repair",it does that over and over again like non-stop.


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February 8, 2014 12:58:49 PM

Mine is doing the same thing and of the same reason but i have a toshiba could you help me as well
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February 8, 2014 6:43:09 PM

I had the same problem. what worked for me was to follow the instructions carefully for upgrading my video card drivers to windows 8. I downloaded and saved the drivers, uninstalled everything for the video card. reboot computer and installed new drivers. good luck
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February 11, 2014 3:32:19 PM

dannylivesforher said:
Some of your system files must have got corrupt. It's diagnosing and in the end,its not arriving at a solution or fixing your PC,right? So you could check if restoring your PC to an older time helps fix things. You know how to restore I hope. If it doesn't,you'd need to format your drive and re-install windows.


My computer says that first it freezes then it says restaring collecting info every time
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February 11, 2014 6:09:50 PM

Like I said,try restoring or fresh install... :) 
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February 17, 2014 11:19:29 AM

TwoxxJas said:
I downloaded something then it was messing up my CP. Everything was slow and then I decided to restart my computer (erasing stuff completely and restarting windows 8) thinking it would restore everything. It started doing it's thing then my little sister accidentally closed it. I put HP automatic repair. Then I closed my laptop to eat. Opened it and says, "Preparing Automatic Repair." Went black then it's says "Diagnosing your PC" then it went black, and it kept doing this on and on about 2 hours now and I'm getting frustrated. What should I do?


I had the same problem. I recommend pressing F12 when it hasn't showed the Icon for like "DELL" "TOSHIBA", Then You will find the same options like "refresh your pc", either pick the refresh your pc or the one that you delete everything and start everything again. If you click the one where you reset the whole thing pick the one where it says "remove only the files" I think, it takes like 1% = 1-3 second. Thats the simple way. Because I don't think the "F8" works on Win 8/8.1, I tried it and it didn't work. GLAD IT HELPS =D

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February 23, 2014 3:41:03 PM

This is what is happening to me my brother hit my laptop.. it went to sleep since then it hasnt worked:\ just says preparing automatic repair. I have no clue its been like this for six months now
TwoxxJas said:
Will this work on any brand that has windows 8? I'm using hp. Neither the things I press in the laptop won't response except the power button. I also tried pressing F8 but it won't work. Maybe my laptop is really broken. When its says "Diagnosing PC" then it show a text. I couldn't read it because it went to fast. Then it like went blank an says "Preparing Automatic Repair",it does that over and over again like non-stop.


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February 24, 2014 4:59:50 AM

Hailey Johnson said:
This is what is happening to me my brother hit my laptop.. it went to sleep since then it hasnt worked:\ just says preparing automatic repair. I have no clue its been like this for six months now
TwoxxJas said:
Will this work on any brand that has windows 8? I'm using hp. Neither the things I press in the laptop won't response except the power button. I also tried pressing F8 but it won't work. Maybe my laptop is really broken. When its says "Diagnosing PC" then it show a text. I couldn't read it because it went to fast. Then it like went blank an says "Preparing Automatic Repair",it does that over and over again like non-stop.




If the automatic repair doesn't work, then I'd suggest doing a formatting and installing the windows again.
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February 25, 2014 4:39:03 PM

Using F8 in windows 8 or 8.1 is almost physically impossible because the boot times are so fast. So you really don't have time to press F8 and by the time you do windows will already be loading.

But if you want to boot into safe mode here's 5 ways to do that.

http://www.7tutorials.com/5-ways-boot-safe-mode-windows...
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April 30, 2014 5:44:23 AM

TwoxxJas said:
dannylivesforher said:
Some of your system files must have got corrupt. It's diagnosing and in the end,its not arriving at a solution or fixing your PC,right? So you could check if restoring your PC to an older time helps fix things. You know how to restore I hope. If it doesn't,you'd need to format your drive and re-install windows.






Im having a problem with my Hp windows 8.1 laptop. I was playing a game on my pc when the gamed crashed on an autosave feature. i turned off my pc by holding the button ( bad idea i know ) and it shut off. a hours later i got back on and i got a loop before a bluescreen error 0xc000021a. i would do some menu thing but now it does this
( "preparing automatic repair", blackscreen,
"Diagnosing your pc", blackscreen )
loop for as long as it's on and I never get any menu. before all I got was a long load and then a blue screen. I tried resetting then restoring but neither got pass 1 or 2% loading before another blue screen says it failed. I'm really frustrated and I'm hoping it doesn't end up like my last computer. help please?
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May 14, 2014 3:58:09 AM

dannylivesforher said:
Some of your system files must have got corrupt. It's diagnosing and in the end,its not arriving at a solution or fixing your PC,right? So you could check if restoring your PC to an older time helps fix things. You know how to restore I hope. If it doesn't,you'd need to format your drive and re-install windows.


Excuse me, I don't actually know how to restore it to an older time, can you teach me that? Ehehehehe...
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