New MSI Radeon HD7970 1 Long Beep 3 Short

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Ghasp

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Oct 6, 2013
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Hi, Just received my new card this weekend and I can only get it to boot into windows about 20% of the time the other 80% is does not post but beeps 1 long beep and then 3 short beeps.

The funny thing is, I can instantly tell when its not going to post because the twin fans on the GPU go full throttle, whereas, when it posts the card is very silent (fans still run).

I have swapped it out with my old Geforce 250 gts and I have no problems booting at all.

Here are my specs:

P5Ne-SLI
q6600 2.4 (oc'd to 3.4)
msi radeon HD 7970
4 gb ram
Purepower 600 AP PSU
Windows 8 64 bit

Now I know this rig bottle necks the card, im just using it until a purchase all the parts for a new computer and swap the gpu into the new computer.

I tried taking off the OC as I thought i was not supplying enough voltage to the new card, but that didnt help. Is it ready for RMA, or could it be the PSU is not realy able to handle it (it does boot into windows sometimes) or installation error? I have both the 4 pin connected and the 8pin. The 8 pin is connected through a 4-8 pin adapter supplied with the card, and the card is seated properly.

Thanks in advance!
 
Solution
Kari
keep the pcie at 100MHz, usually it gets unstable really fast (like tops at 105MHz) and gains are very small anyways...

I'll check the mobo manual online to see if there's anything relevant to the linkwidth mentioned. brb

edit ok you were right, there really isn't anything there about the pcie slot as such.
The mobo has a pretty unusual selector card for the single/dual card mode, have you tried reseating it? maybe it has poor contact or something and acts wonky...
It that doesn't fix it then I'm starting run out of ideas here, maybe it is some sort of incompatibility issue that is unsolvable by our means...
edit2: or you could RMA it just to make sure if it is the card after all...
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G

Ghasp

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Oct 6, 2013
27
0
10,530
Yes, I completely uninstalled all the old nvidia drivers, and all my catalyst drivers are up-to-date

To clarify: I did insert the new card prior to uninstalling the drivers, afterwards I switched back to the 250 and uninstalled, then swapped back to the radeon and installed the catalyst drivers
 
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Kari

Kari

Splendid
Jun 16, 2004
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I hope you didn't uninstall the chipset drivers for the mobo? You'll still need those...
 
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G

Ghasp

Honorable
Oct 6, 2013
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Yea, that would be bad. I hope I didn't do that as well. I am, however, at the moment replying with the system booted and the 7970 installed. Problem is it only boots 20% of the time
 
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Kari

Kari

Splendid
Jun 16, 2004
3,844
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is the system stable under load? run a benchmark or something... If it is stable the psu can probably supply enough power for the card and should do so when booting as well, if it shuts down or reboots it might be the psu.
 
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G

Ghasp

Honorable
Oct 6, 2013
27
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10,530
The PSU is 2 years old, I had to replace it from the original system I had built. I just ran benchmark through Prime95, no fails hang ups, or restarts.
Does anyone believe it could be the GPU itself?

Also: the OC is recent, as in a week old. However I reset everything to stock settings with the same problems.
 
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Kari

Kari

Splendid
Jun 16, 2004
3,844
1
23,160

try something gpu intensive like 3dmark or valley, prime is cpu only.
 
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G

Ghasp

Honorable
Oct 6, 2013
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10,530
Yea, the mobo is old, but its at its most recent possible update, I did just update the chipset drivers to the latest, wonder if that will help.

Ok, I ran the windows score assessment, does that count =p Ill try those now, thanks!
 
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G

Ghasp

Honorable
Oct 6, 2013
27
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10,530
Just ran 3dMark without any hiccups. Ran through pretty nice actually. Could it be something I have to enable in BIOS since it is an older mobo but a new card? I just find it so odd that when it wont post it preempted by the fans running a what seems full speed, but before it boots successfully it barely runs at all, cant even hear the fans.

 
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Kari

Kari

Splendid
Jun 16, 2004
3,844
1
23,160
See if there is an option in BIOS to set the pcie slot to 'pci-e 16x' rather than 'auto', I think it might be possible that the auto-negotiation of the link type and width might fail sometimes, since the card would prefer using the pci-e 3.0 mode which the mobo doesn't know to exist at all and can only do pci-e 1.0.
The fan speed anomaly is directly related since when it is running at full speed it hasn't enabled the fan profiles because the post check fails, the beeps come a little later because the checks take some time to finish.
 
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G

Ghasp

Honorable
Oct 6, 2013
27
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10,530
I unfortunately couldn't find anything that would switch to x16. I did however find an option to switch from booting from just PCI to booting from PCI-E, this unfortunately did nothing to help the cause. What about upping my NB PCI-E Frequency, right now its sitting at 100 mhz?

I just dont get how if you keep booting you will eventually boot into windows fine, and once in windows everything runs flawless. Also, restarting does not seem to affect it in any way, only a complete shutdown.
 
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Kari

Kari

Splendid
Jun 16, 2004
3,844
1
23,160
keep the pcie at 100MHz, usually it gets unstable really fast (like tops at 105MHz) and gains are very small anyways...

I'll check the mobo manual online to see if there's anything relevant to the linkwidth mentioned. brb

edit ok you were right, there really isn't anything there about the pcie slot as such.
The mobo has a pretty unusual selector card for the single/dual card mode, have you tried reseating it? maybe it has poor contact or something and acts wonky...
It that doesn't fix it then I'm starting run out of ideas here, maybe it is some sort of incompatibility issue that is unsolvable by our means...
edit2: or you could RMA it just to make sure if it is the card after all...
 
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Solution
G

Ghasp

Honorable
Oct 6, 2013
27
0
10,530
Is it possible for a faulty card to occasionally boot up properly? That is whats throwing me off here, or is there a way to test the card RAM and push it for errors? Whats weird to me is that its hard to boot up, when its booted though, its as if nothing was ever wrong.
 
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