Sign in with
Sign up | Sign in
Your question
Solved

New MSI Radeon HD7970 1 Long Beep 3 Short

Last response: in Graphics & Displays
Share
October 14, 2013 5:11:01 AM

Hi, Just received my new card this weekend and I can only get it to boot into windows about 20% of the time the other 80% is does not post but beeps 1 long beep and then 3 short beeps.

The funny thing is, I can instantly tell when its not going to post because the twin fans on the GPU go full throttle, whereas, when it posts the card is very silent (fans still run).

I have swapped it out with my old Geforce 250 gts and I have no problems booting at all.

Here are my specs:

P5Ne-SLI
q6600 2.4 (oc'd to 3.4)
msi radeon HD 7970
4 gb ram
Purepower 600 AP PSU
Windows 8 64 bit

Now I know this rig bottle necks the card, im just using it until a purchase all the parts for a new computer and swap the gpu into the new computer.

I tried taking off the OC as I thought i was not supplying enough voltage to the new card, but that didnt help. Is it ready for RMA, or could it be the PSU is not realy able to handle it (it does boot into windows sometimes) or installation error? I have both the 4 pin connected and the 8pin. The 8 pin is connected through a 4-8 pin adapter supplied with the card, and the card is seated properly.

Thanks in advance!
October 14, 2013 5:14:52 AM

Did you uninstall the NVIDIA Driver before inserting the new Card?
Did you install the AMD Driver after installing the card?
m
0
l
October 14, 2013 5:14:54 AM

Did you uninstall the NVIDIA Driver before inserting the new Card?
Did you install the AMD Driver after installing the card?
m
0
l
Related resources
October 14, 2013 5:22:10 AM

Yes, I completely uninstalled all the old nvidia drivers, and all my catalyst drivers are up-to-date

To clarify: I did insert the new card prior to uninstalling the drivers, afterwards I switched back to the 250 and uninstalled, then swapped back to the radeon and installed the catalyst drivers
m
0
l
a c 86 U Graphics card
October 14, 2013 5:25:27 AM

you should check the mobo manual for those POST error beeps to see what the error is...
m
0
l
a c 86 U Graphics card
October 14, 2013 5:27:24 AM

Ghasp said:
Yes, I completely uninstalled all the old nvidia drivers, and all my catalyst drivers are up-to-date

To clarify: I did insert the new card prior to uninstalling the drivers, afterwards I switched back to the 250 and uninstalled, then swapped back to the radeon and installed the catalyst drivers

I hope you didn't uninstall the chipset drivers for the mobo? You'll still need those...
m
0
l
October 14, 2013 5:29:40 AM

1long, 3short No video card or bad video RAM Re-seat or replace the video card.
m
0
l
October 14, 2013 5:31:56 AM

Yea, that would be bad. I hope I didn't do that as well. I am, however, at the moment replying with the system booted and the 7970 installed. Problem is it only boots 20% of the time
m
0
l
a c 86 U Graphics card
October 14, 2013 5:35:32 AM

is the system stable under load? run a benchmark or something... If it is stable the psu can probably supply enough power for the card and should do so when booting as well, if it shuts down or reboots it might be the psu.
m
0
l
a b U Graphics card
October 14, 2013 5:38:09 AM

How old is your PSU? It sounds like a PSU problem to me.
m
0
l
a b U Graphics card
October 14, 2013 5:41:25 AM

I'd be thinking it's a 7 year or so old psu that's been running an overclocked system. 7970 needs 5 more amps than your 250 so thd psu might be just enough for it but not the 7970.
m
0
l
October 14, 2013 5:44:23 AM

The PSU is 2 years old, I had to replace it from the original system I had built. I just ran benchmark through Prime95, no fails hang ups, or restarts.
Does anyone believe it could be the GPU itself?

Also: the OC is recent, as in a week old. However I reset everything to stock settings with the same problems.
m
0
l
a b U Graphics card
October 14, 2013 5:56:36 AM

Ah, ok. Then it might indeed be the gpu. Still, is the mobo bios up to date? Might be something in there to support newer cards.
m
0
l
a c 86 U Graphics card
October 14, 2013 5:58:03 AM

Ghasp said:
The PSU is 2 years old, I had to replace it from the original system I had built. I just ran benchmark through Prime95, no fails hang ups, or restarts.
Does anyone believe it could be the GPU itself?

Also: the OC is recent, as in a week old. However I reset everything to stock settings with the same problems.

try something gpu intensive like 3dmark or valley, prime is cpu only.
m
0
l
October 14, 2013 5:59:12 AM

Yea, the mobo is old, but its at its most recent possible update, I did just update the chipset drivers to the latest, wonder if that will help.

Ok, I ran the windows score assessment, does that count =p Ill try those now, thanks!
m
0
l
October 14, 2013 10:43:27 AM

Just ran 3dMark without any hiccups. Ran through pretty nice actually. Could it be something I have to enable in BIOS since it is an older mobo but a new card? I just find it so odd that when it wont post it preempted by the fans running a what seems full speed, but before it boots successfully it barely runs at all, cant even hear the fans.

m
0
l
a c 86 U Graphics card
October 14, 2013 10:55:19 AM

See if there is an option in BIOS to set the pcie slot to 'pci-e 16x' rather than 'auto', I think it might be possible that the auto-negotiation of the link type and width might fail sometimes, since the card would prefer using the pci-e 3.0 mode which the mobo doesn't know to exist at all and can only do pci-e 1.0.
The fan speed anomaly is directly related since when it is running at full speed it hasn't enabled the fan profiles because the post check fails, the beeps come a little later because the checks take some time to finish.
m
0
l
October 14, 2013 11:23:56 AM

I unfortunately couldn't find anything that would switch to x16. I did however find an option to switch from booting from just PCI to booting from PCI-E, this unfortunately did nothing to help the cause. What about upping my NB PCI-E Frequency, right now its sitting at 100 mhz?

I just dont get how if you keep booting you will eventually boot into windows fine, and once in windows everything runs flawless. Also, restarting does not seem to affect it in any way, only a complete shutdown.
m
0
l

Best solution

a c 86 U Graphics card
October 14, 2013 11:51:52 AM

keep the pcie at 100MHz, usually it gets unstable really fast (like tops at 105MHz) and gains are very small anyways...

I'll check the mobo manual online to see if there's anything relevant to the linkwidth mentioned. brb

edit ok you were right, there really isn't anything there about the pcie slot as such.
The mobo has a pretty unusual selector card for the single/dual card mode, have you tried reseating it? maybe it has poor contact or something and acts wonky...
It that doesn't fix it then I'm starting run out of ideas here, maybe it is some sort of incompatibility issue that is unsolvable by our means...
edit2: or you could RMA it just to make sure if it is the card after all...
Share
October 14, 2013 12:28:36 PM

Is it possible for a faulty card to occasionally boot up properly? That is whats throwing me off here, or is there a way to test the card RAM and push it for errors? Whats weird to me is that its hard to boot up, when its booted though, its as if nothing was ever wrong.
m
0
l
October 14, 2013 2:40:25 PM

Guess ill be RMA'ing this card... lets hope the next one is good
m
0
l
!