Hi,
We have an Acer Z series desktop pc running on Windows 7 located upstairs. The router is a BTHome Hub 2.0 (V2.0 Type B) and is situated in the hall downstairs. At the moment we have 3 desktop computers upstairs 2 of which are running perfectly (along with a couple of xboxes and PS3's..lucky kids!).
The Acer was fine until 3 weeks ago, it will not connect to the router from upstairs. If I haul it downstairs it connects immediately with no problem. I have tried trouble shooting etc, even backed it up and restored the PC back to factory settings..still it will not connect from upstairs. It will list the router along with BTOpen Zone etc but will not connect.
I've been on this problem for 3 solid days now and have looked up most web discussions etc (I might add I'm just a Mom with three teenage boys so any "simplified" advice would be a godsend).
Many thanks
Susan
We have an Acer Z series desktop pc running on Windows 7 located upstairs. The router is a BTHome Hub 2.0 (V2.0 Type B) and is situated in the hall downstairs. At the moment we have 3 desktop computers upstairs 2 of which are running perfectly (along with a couple of xboxes and PS3's..lucky kids!).
The Acer was fine until 3 weeks ago, it will not connect to the router from upstairs. If I haul it downstairs it connects immediately with no problem. I have tried trouble shooting etc, even backed it up and restored the PC back to factory settings..still it will not connect from upstairs. It will list the router along with BTOpen Zone etc but will not connect.
I've been on this problem for 3 solid days now and have looked up most web discussions etc (I might add I'm just a Mom with three teenage boys so any "simplified" advice would be a godsend).
Many thanks
Susan
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