i sent my laptop to toshiba and it has been 13 days and no updates

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RossPremium

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Oct 14, 2013
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i sent my laptop to toshiba for repairing on the 29/09/13 and i am still waiting for an update all they leave me with is

25.09.2013 17:55 Announced
25.09.2013 18:00 Service Case Exported
25.09.2013 18:00 Service Case Received
27.09.2013 07:06 Pickup
29.09.2013 13:50 Received
07.10.2013 10:37 In Process
07.10.2013 10:55 Require Info - No reason available
14.10.2013 10:51 In Process
14.10.2013 10:54 Require Info - No reason available
Any Advice Would Be Helpful. Thanks
 
Just a little heads up I had to send my toshiba laptop in twice for the same issue and both times they sort of ran it through their mill giving me a bs excuse and that it was fixed even though I suspect they never touched the thing. So I still have that laptop with issues and now it's out of the warranty period, so don't expect to actually have your issues fixed because Toshiba is plain lazy.
 
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