New Lenovo IdeaPad Z585 AMD A8 Quad Core Overheating on idle?

StealthFerret

Honorable
Oct 14, 2013
5
0
10,510
Hello Tom's Hardware community,

I recently bought a Lenovo IdeaPad Z585 from LaptopsDirect. When it arrived, I booted it up and began setting it up, updating Windows 8 and installing AVG free (latest) instead of McAfee.

I did un-install a couple of programs such as PowerDVD and the Intel Store, nothing majorly important to the AMD system. The following day after it had fully updated, I installed Opera (latest), Steam (havent signed in yet, no games installed), Minecraft, CCleaner, Auslogics Defragger and Start8. For the past week or so I haven't really used it until now, although it was turned on yesterday by my girlfriend who played Minecraft and used Facebook.

Today I decided to try and do some university blog-work, so I took the laptop upstairs where it was quiet and put the laptop on a book on the quilt... After 1/2 an hour I noticed some heat so I changed the book for a large A3 plastic folder. I decided to install speccy to check the temperatures and discovered it was slowly fluctuating between 80-95 degrees with only Opera (2 blog tabs open) and Speccy on... Soon after I turned the laptop off and left it for a while. I tried it again an hour loosely on my lap, but it was still rather hot.

After watching TV for a while, I placed the laptop on the cold oak table in the other room and have found it to still be running at similar temperatures. I'm unaware as whether it was running hot in the first place as I only checked the temperatures tonight with Speccy.

The specifications for the laptop are as follows:

Screen size - 15.6 in - 1336 x 768 pixels
Processor - AMD A8 4500M - 1.9 GHz
RAM - 4 GB
Hard Drive - 1 TB
Operating System - Windows 8 (64-Bit)
Optical Drive - DVD Super Multi
Graphics - AMD Radeon AMD Radeon HD 7640G
Webcam - Integrated
Warranty - 1 year warranty (Plus extra 3 year warranty purchased on LaptopsDirect)

The gpu, motherboard and hdd have all been running around 30-40 degrees, but the CPU is consistently above 78, even at idle. Could there be a setting wrong or could the laptop be faulty? I haven't dropped it since it was bought, although I did grip the one side a little hard when passing it over to someone, though the fans still appear functional when booting the laptop up.

If anyone could recommend a solution or could give me some advice, I'd be very grateful.

Thanks,
Richard.

P.S - This is my first post so I'm sorry if I missed anything or typed too much! Also my last laptop was a HP Compaq nx9105 so I've been out of date laptops for some time now.
 

StealthFerret

Honorable
Oct 14, 2013
5
0
10,510


Thanks for the quick response! The laptop was bought off of the website and I live nowhere near the supplier. I'll try and phone them tomorrow and see if I can arrange something. Sorry I should've featured that in the main thread!

http://

Link to site above.

 

kartikpaliwal

Honorable
Dec 29, 2013
1
0
10,510
as it seems to be too high my amd a10 runs at 30-40 c on idle and upto 69 on gaming without cooling pad try replace the product or contact lenovo. Just tell them it overheats on table rather than on bed and shutdown automatically. they will check the heat sinks. contact them