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is tech support good

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  • Support
Last response: in Other Consumer Electronics
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October 15, 2013 5:22:58 AM

my doubt is is trch support good for engineers

More about : tech support good

October 15, 2013 5:28:41 AM

I presume you are asking about tech support as a profession?

It really boils down to what you like to do. Tech support will allow you to talk with customers on a day to day basis and solve problems. If you think you will enjoy those two things, then maybe tech support is for you.
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October 18, 2013 1:24:31 PM

You will be talking about the same things pretty often, and sometimes dealing with people who think a power supply means "the power button". You may be expected to be a magician who can read minds and always know what "thingy" they are talking about. You will only be able to laugh at them when you get off the line, and you will have to hold back the urge to tell them "it seems to be an ID10T error" or "just put a quarter in the slot in the back" ... SO If you have great patience, then yes, it's a great job.
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