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Dxdiag and CPU shows 4gb RAM (instead of 8GB installed)

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October 15, 2013 11:39:42 PM

I found out that my pc only runs 4GB of the 8GB memory in my pc (2x4gb).
After that i have done a lot to fix it, but nothing has worked so far.
I have done:
-switch my memory cards
- download the newest version of BIOS (but i can't open it, because it is a ROM file, can anyone help me with that too? :) )
-i runned my pc with 1 of the 2 cards alone, and i found out that both cards (of 4gb each) only run 2GB each.

I got windows 7 Premium 64 Bits

this are screenshots of my pc specs :







Greetings,

Levi v. Heijzen

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a b } Memory
October 16, 2013 12:00:02 AM
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leevaht said:

- download the newest version of BIOS (but i can't open it, because it is a ROM file, can anyone help me with that too? :) )
Levi v. Heijzen


This tells you to update bios, with pictures guide: http://forums.evga.com/tm.aspx?m=15265


BTW, provide model no of your RAM sticks(look at the sticker on the RAM stick for model no).
October 16, 2013 12:14:14 AM

Akashdeep said:
leevaht said:

- download the newest version of BIOS (but i can't open it, because it is a ROM file, can anyone help me with that too? :) )
Levi v. Heijzen


This tells you to update bios, with pictures guide: http://forums.evga.com/tm.aspx?m=15265


BTW, provide model no of your RAM sticks(look at the sticker on the RAM stick for model no).


Thank you for your reaction, the no. of my RAM sticks is:
cmx4gx3m2a1600c9
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a b } Memory
October 16, 2013 12:16:42 AM

leevaht said:
Akashdeep said:
leevaht said:

- download the newest version of BIOS (but i can't open it, because it is a ROM file, can anyone help me with that too? :) )
Levi v. Heijzen


This tells you to update bios, with pictures guide: http://forums.evga.com/tm.aspx?m=15265


BTW, provide model no of your RAM sticks(look at the sticker on the RAM stick for model no).


Thank you for your reaction, the no. of my RAM sticks is:
cmx4gx3m2a1600c9


cmx4gx3m2a1600c9? Which brand? Corsair? ;) 
October 16, 2013 12:20:26 AM

Akashdeep said:
leevaht said:
Akashdeep said:
leevaht said:

- download the newest version of BIOS (but i can't open it, because it is a ROM file, can anyone help me with that too? :) )
Levi v. Heijzen


This tells you to update bios, with pictures guide: http://forums.evga.com/tm.aspx?m=15265


BTW, provide model no of your RAM sticks(look at the sticker on the RAM stick for model no).


Thank you for your reaction, the no. of my RAM sticks is:
cmx4gx3m2a1600c9


cmx4gx3m2a1600c9? Which brand? Corsair? ;) 


The brand is Corsair or XMS3, this are the specs of one stick (i got two of those)
http://www.corsair.com/cmx4gx3m2a1600c9.html
October 16, 2013 12:46:09 AM

Added pics! And btw, my BIOS is Asus and not EVGA and wouldn't work with the site you linked, is that correct?

October 16, 2013 12:48:47 AM

Akashdeep said:
leevaht said:

- download the newest version of BIOS (but i can't open it, because it is a ROM file, can anyone help me with that too? :) )
Levi v. Heijzen


This tells you to update bios, with pictures guide: http://forums.evga.com/tm.aspx?m=15265


BTW, provide model no of your RAM sticks(look at the sticker on the RAM stick for model no).


leevaht said:
Added pics! And btw, my BIOS is Asus and not EVGA and wouldn't work with the site you linked, is that correct?



Added pics! And btw, my BIOS is Asus and not EVGA and wouldn't work with the site you linked, is that correct?
a b } Memory
October 16, 2013 12:59:02 AM

The link is about guide, not about the bios. :) 
a b } Memory
October 16, 2013 3:53:58 AM

No. Go to your motherboard's site and download from support section.
October 17, 2013 12:07:33 AM

Akashdeep said:
No. Go to your motherboard's site and download from support section.


alright, thanks man, i'll let you know if it worked :) 
a b } Memory
October 17, 2013 12:15:42 AM

Buzz me when you do.
October 17, 2013 12:36:23 AM

Akashdeep said:
No. Go to your motherboard's site and download from support section.


Cheers! I found http://www.asus.com/Motherboards/P8P67/#support but there are 14 BIOS updates.. Should I just install the latest, or do I have to install one by one?

Also, don't you think that when I go to Memory/Device Support I should take the P8P67 series 8GB DRAM QVL list file?
a b } Memory
October 17, 2013 12:46:25 AM

You should download the latest version of BIOS.

Update and then check. :) 

And yes, Qualified Vendors list helps lot.
October 17, 2013 5:03:40 AM

Akashdeep said:
No. Go to your motherboard's site and download from support section.


aye when i download it from my motherboard's site it is an ROM file, but at http://forums.evga.com/tm.aspx?m=15265 they say i need a .bin file.. what can i do about that ?
a b } Memory
October 18, 2013 5:22:33 PM

BIOS files are either .ROM or .BIN files. :) 

Use the .ROM file. Nothing to worry.
November 25, 2013 2:07:52 PM

Hi leevaht, your RAM is a 4 GB dual-channel *kit* - meaning it's two modules of 2 GB each, for a *total* of 4 GB.
!