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Dxdiag and CPU shows 4gb RAM (instead of 8GB installed)

I found out that my pc only runs 4GB of the 8GB memory in my pc (2x4gb).
After that i have done a lot to fix it, but nothing has worked so far.
I have done:
-switch my memory cards
- download the newest version of BIOS (but i can't open it, because it is a ROM file, can anyone help me with that too? :))
-i runned my pc with 1 of the 2 cards alone, and i found out that both cards (of 4gb each) only run 2GB each.

I got windows 7 Premium 64 Bits

this are screenshots of my pc specs :







Greetings,

Levi v. Heijzen
16 answers Last reply Best Answer
More about dxdiag cpu shows 4gb ram 8gb installed
  1. Best answer
    leevaht said:

    - download the newest version of BIOS (but i can't open it, because it is a ROM file, can anyone help me with that too? :))
    Levi v. Heijzen


    This tells you to update bios, with pictures guide: http://forums.evga.com/tm.aspx?m=15265


    BTW, provide model no of your RAM sticks(look at the sticker on the RAM stick for model no).
  2. Akashdeep said:
    leevaht said:

    - download the newest version of BIOS (but i can't open it, because it is a ROM file, can anyone help me with that too? :))
    Levi v. Heijzen


    This tells you to update bios, with pictures guide: http://forums.evga.com/tm.aspx?m=15265


    BTW, provide model no of your RAM sticks(look at the sticker on the RAM stick for model no).


    Thank you for your reaction, the no. of my RAM sticks is:
    cmx4gx3m2a1600c9
  3. leevaht said:
    Akashdeep said:
    leevaht said:

    - download the newest version of BIOS (but i can't open it, because it is a ROM file, can anyone help me with that too? :))
    Levi v. Heijzen


    This tells you to update bios, with pictures guide: http://forums.evga.com/tm.aspx?m=15265


    BTW, provide model no of your RAM sticks(look at the sticker on the RAM stick for model no).


    Thank you for your reaction, the no. of my RAM sticks is:
    cmx4gx3m2a1600c9


    cmx4gx3m2a1600c9? Which brand? Corsair? ;)
  4. Akashdeep said:
    leevaht said:
    Akashdeep said:
    leevaht said:

    - download the newest version of BIOS (but i can't open it, because it is a ROM file, can anyone help me with that too? :))
    Levi v. Heijzen


    This tells you to update bios, with pictures guide: http://forums.evga.com/tm.aspx?m=15265


    BTW, provide model no of your RAM sticks(look at the sticker on the RAM stick for model no).


    Thank you for your reaction, the no. of my RAM sticks is:
    cmx4gx3m2a1600c9


    cmx4gx3m2a1600c9? Which brand? Corsair? ;)


    The brand is Corsair or XMS3, this are the specs of one stick (i got two of those)
    http://www.corsair.com/cmx4gx3m2a1600c9.html
  5. Added pics! And btw, my BIOS is Asus and not EVGA and wouldn't work with the site you linked, is that correct?
  6. Akashdeep said:
    leevaht said:

    - download the newest version of BIOS (but i can't open it, because it is a ROM file, can anyone help me with that too? :))
    Levi v. Heijzen


    This tells you to update bios, with pictures guide: http://forums.evga.com/tm.aspx?m=15265


    BTW, provide model no of your RAM sticks(look at the sticker on the RAM stick for model no).


    leevaht said:
    Added pics! And btw, my BIOS is Asus and not EVGA and wouldn't work with the site you linked, is that correct?



    Added pics! And btw, my BIOS is Asus and not EVGA and wouldn't work with the site you linked, is that correct?
  7. The link is about guide, not about the bios. :)
  8. Akashdeep said:
    The link is about guide, not about the bios. :)


    alright, but what do I have to select at http://www.evga.com/support/drivers/ then?
  9. No. Go to your motherboard's site and download from support section.
  10. Akashdeep said:
    No. Go to your motherboard's site and download from support section.


    alright, thanks man, i'll let you know if it worked :)
  11. Buzz me when you do.
  12. Akashdeep said:
    No. Go to your motherboard's site and download from support section.


    Cheers! I found http://www.asus.com/Motherboards/P8P67/#support but there are 14 BIOS updates.. Should I just install the latest, or do I have to install one by one?

    Also, don't you think that when I go to Memory/Device Support I should take the P8P67 series 8GB DRAM QVL list file?
  13. You should download the latest version of BIOS.

    Update and then check. :)

    And yes, Qualified Vendors list helps lot.
  14. Akashdeep said:
    No. Go to your motherboard's site and download from support section.


    aye when i download it from my motherboard's site it is an ROM file, but at http://forums.evga.com/tm.aspx?m=15265 they say i need a .bin file.. what can i do about that ?
  15. BIOS files are either .ROM or .BIN files. :)

    Use the .ROM file. Nothing to worry.
  16. Hi leevaht, your RAM is a 4 GB dual-channel *kit* - meaning it's two modules of 2 GB each, for a *total* of 4 GB.
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