can't open doc files, Office 2010 installed on computer

I have Office 2010 on my Toshiba laptop, I cannot open any doc I get a message that says I have to down load Office, when I put my ID# in it tells me it is not accurate
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More about open doc files office 2010 installed computer
  1. Hi Is it a trial version you have on. If it is you will need to buy a product key to carry on using it. Open Office is a free programme and it will open word Docs
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