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Sapphire Warranty-is this true?

Tags:
  • Amazon
  • Sapphire
  • Graphics
Last response: in Graphics & Displays
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October 16, 2013 10:15:41 AM

I read in a user review (Amazon or Newegg) that cards need to be returned to China for warranty claims, and the cost was prohibitive. Is this true? I see this on their site:

For any overseas return on RMA outside their normal warranty with their local supplier, the local RMA centre will apply a basic administration fee to cover the logistics return of the RMA items back and forth from Hong Kong.

What does that mean?

I can get a Square Trade warranty for $20-25 but I'm not sure if they would make me go to Sapphire first.

Anybody shed any light on this?

If it matters, I'm looking at their plain 7950 (11196-19-20G) card.

As always, thanks for the help.

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October 16, 2013 10:37:36 AM

Sapphire has a US presence (in other countries as well), so items RMA'd in the US go there (not China). Here in the States, I believe their offices/warehouse are located in California.
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October 18, 2013 7:31:26 PM

COLGeek said:
Sapphire has a US presence (in other countries as well), so items RMA'd in the US go there (not China). Here in the States, I believe their offices/warehouse are located in California.


Thanks. That's just what I needed to hear.
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