wd elements portable 320 gb problem

my wd elements yesterday started to show unrecoginzed or unknown device in device manager. I tried everything, replaced cable, used small adapter (one side usb and other side mini usb) but it did not work.
I am frustrated as i tried it on my friend's macbook pro, it worked and in windows unknown device. I also formatted it in macbook pro to fat32 format but it isnt working on windows. I also tried on many windows pc it isnt working.
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More about elements portable 320 problem
  1. Have you checked what it says is Disk Management? It may just need a drive letter assigning to it.
  2. what is the error that 'Device Manager' is telling you (the error code) try uninstalling the device and unplugging it and letting windows sort out what it needs to do with it when you plug it back in.

    a lot of times these errors can also be caused by registry malfunctions
  3. In disk management it isn't showing this external hard drive and
    In device manager it shows code 43 error.
  4. gamepoint said:
    In disk management it isn't showing this external hard drive and
    In device manager it shows code 43 error.


    Maybe this might help, (there is quite few options on this page just narrow it down and see if you can get one of these to help)

    http://pcsupport.about.com/od/errorc/a/code-43-error.htm
  5. just to point out on that page as well "Important: If a USB device is generating the Code 43 error, uninstall every device under the Universal Serial Bus controllers hardware category in Device Manager as part of the driver reinstall. This includes any USB Mass Storage Device, USB Host Controller, and USB Root Hub."
  6. Sorry to keep hijacking your question, alternatively try downloading the WD SES driver from here just make sure you download the correct version for your CPU/Windows installation (I.E 64bit or 32bit)

    http://wdc.custhelp.com/app/answers/detail/search/1/a_id/5419
  7. I installed wd ses driver but no luck and uninstalled every thing under usb controllers but again unknown device.
  8. Some USB ports cannot provide enough power for port powered HDDs. In such cases a USB Y-cable should help.
  9. fzabkar said:
    Some USB ports cannot provide enough power for port powered HDDs. In such cases a USB Y-cable should help.


    I tried on many pc and laptops (my freind's and cousin's) but none of them work. Now that's not the case that every pc i tried not provide enough power.
    Only mac was able to see it and worked fine on that.
  10. Was the hard drive empty when it went onto your friends Mac? If it was is it possible that it may have been formatted? Or was it not working before you put it onto his Mac?
  11. rampantshadow said:
    Was the hard drive empty when it went onto your friends Mac? If it was is it possible that it may have been formatted? Or was it not working before you put it onto his Mac?


    my hard disk was not empty and when my hard disk started to show unknown device then I tried it on mac. Before problem I have never connect it to any mac.
  12. hey mate, give this a whirl, I know you have tried something similar but it has a little more detailed info on what a code 43 error is as well.

    http://support.microsoft.com/kb/2654149
  13. rampantshadow said:
    hey mate, give this a whirl, I know you have tried something similar but it has a little more detailed info on what a code 43 error is as well.

    http://support.microsoft.com/kb/2654149


    i tried every possible thing mentioned in this, but unfortunately none of that worked.
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