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usb3 external wd hard disk was fine, then suddenly only folders show, not files

Tags:
  • visible folders
  • invisible files
  • Storage
  • USB3
  • external harddisk
Last response: in Storage
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October 17, 2013 10:12:39 AM

WD usb3 hard disk working well for over a month then excel says file not saved. the folders on the disk are clear but apparently empty. Device driver reports all fine. properties show the 2tb drive is half full, as expected.
I had a similar result with a 1tb toshiba drive also usb3 last year. In a different pc, the files show up, when used on this pc, only folders no files are shown. If I put the toshiba back on the pc it works with, the files are still there and all ok. Both pcs use windows 7 32bit. I suspect my pc is the problem with its usb3 system, but it was ok until today and no updates today. The toshiba forum had a similar post but no solutions. My PC is an asus motherboard , 2 years old.

thanks for any ideas

More about : usb3 external hard disk fine suddenly folders show files

a c 298 G Storage
October 17, 2013 10:36:59 AM

Try it on safe-mode, look what happens.
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