- Oct 16, 2013
- 2
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- 10,510
I recently got an Imation D300 2TB external drive to use as a backup drive but it seems that my win xp pro (sp3 fully updated) system (Shuttle xpc w/3GHz P4 and 512 gig) doesn't know how to use the drive. By that I mean any thing that needs to access the drive such as clicking on my computer, clicking on the system icon in control panel or heaven help us, actually trying to see the drive in windows explorer! All that will happen is nothing, the page just hangs.The only way I have been able to verify that the drive can actually be seen is to start device manager, click on the hard drive category and then turn the Imation drive on. It will then show in the list of drives but if I try to select it to check properties or drive letter assignment again nothing happens other than the eject hardware icon in the task bar will come up. The computer as a whole doesn't lock up, I can do other things at normal speed while I wait to see if the perhaps the drive access is just running very slow. The drive itself is ok as it will work just fine with my Lenovo laptop running win 7 64 bit (the xp setup is 32 bit).
As a bit of background info the D300 is usb 3.0 with usb 2.0 compatability and has a Seagate ST200DM001-9YN164 disk drive in it, a nice unit if I could just use it. By the way I did try the drive in a Dell Dimension xps t600 also with xp sp3 with similar results.
Imation cust. service says the problem must be with the usb drivers but after a week of updating, trying this and that and generally beating my head against the wall I am ready for a break so any help would be appreciated.
As a bit of background info the D300 is usb 3.0 with usb 2.0 compatability and has a Seagate ST200DM001-9YN164 disk drive in it, a nice unit if I could just use it. By the way I did try the drive in a Dell Dimension xps t600 also with xp sp3 with similar results.
Imation cust. service says the problem must be with the usb drivers but after a week of updating, trying this and that and generally beating my head against the wall I am ready for a break so any help would be appreciated.
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