Fail Upgrade: Windows 8.1 Update error 0XC1900101-0x3000D

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Jim Everson

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Oct 17, 2013
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I am trying to update my Windows 8 Dell 1747 laptop to Windows 8.1 using the store App.
I get error 0XC1900101-0x3000D at 24% of the Applying Personal Settings part, right at the very end of the install. Have retried several times including updating the video driver, and blowing away the download from the data store folder etc. and re-downloading. same error at 24% every time. Anyone to the rescue?
 
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Okay s I have been digging around as I am having the same problem and the information I have gathered has led me to believe it is happening to people with discrete graphics cards. Some people have said that uninstalling there video card driver and updating has worked (didn't work for me). I thought maybe updating to an Windows 8.1...
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slasc

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Dec 31, 2007
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I'm having the same problem, and the same error message. What's even worse is that the Windows 8 reinstallation / restore process has actually resulted in some corrupted files now. Hopefully I can get Windows 8.1 installed soon, and hopefully that will fix the problem with them.
 
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K_Thompson

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Oct 18, 2013
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I am having the same issue on my home machine. It is a I5, 8gb ram, 120gb ssd boot drive, 2gb storage drive, Geoforce GTX660 video card. Mine is failing at 41%. I have not had any luck finding any information on what is causing the failure.

 
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p0l4r21

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Oct 18, 2013
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Okay s I have been digging around as I am having the same problem and the information I have gathered has led me to believe it is happening to people with discrete graphics cards. Some people have said that uninstalling there video card driver and updating has worked (didn't work for me). I thought maybe updating to an Windows 8.1 driver would work (didn't work for me). I read one guy disabled his card in the bios menu from the boot up (never really got around to this it takes about 2 hours each time it fails so I already lost a lot of time).

From what I have found it is a driver issue with the update process. It is not recognizing drivers and causes the update to reboot and attempt to recognize driver but fails (or something like that).

All that being said apparently Microsoft is working on a fix and it should be coming in the very near future.

Maybe some of this will help for you guys but I have had no luck. I am just going to wait for Microsoft's update as all these restores could damage files on my system. I am lucky it hasn't yet but I don't want to take that risk.

Good Luck

Side not my error code is 0xC1900101 - 0x40017


 
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p0l4r21

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Oct 18, 2013
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I got it to work. It is a driver issue. I updated to AMD Catalyst Beta driver and uninstalled my Steelseries driver and it worked. This works for Nvidia and Razer as well.

I have a feeling if all your drivers are updated to windows 8.1 drivers it most likely will work to but I did not try it.
 
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