Sign in with
Sign up | Sign in
Your question
Solved

Was my WD Blue Hard Drive DOA? won't run on new computer, freezes old computer as well

Last response: in Storage
Share
October 17, 2013 10:04:20 PM

Hello everyone,

I've built a new system with a WD Blue 1 TB Desktop Hard Drive, after I built the system and first power up I started installing Windows 7 I noticed something wrong from the beginning, everything was slow, on the Windows installation " copying files" was stuck at 0% for a long time so I turned off the computer and proceeded to reinstall again, after that on the partition selection I got "Error 0x80070057 failed to format partition" and I couldn't reformat and install. Turned off, turn on again, then it was stuck at " setup is starting", then I turned it off again. Then went to bed.

Then today I proceeded to do everything again and instead I got this message:

"BOOTMGR is missing press ctrl+alt+delete to restart

I proceeded to reinstall windows again and still stuck, I changed sata cable, same problem. So then I decided to take the hard drive and add it to my old computer to see if I could re-format it, attached sata cable, power, then turn on computer and now this old computer is stuck at the windows logo after boot!!! then after I disconnected the Hard drive everything worked again, so I'm sure there's something wrong with the hard drive that's locking something, how can I diagnose it if I can't access it??

Any suggestions? maybe the HDD was DOA since I got it?

Thanks for all your help and suggestions.

a b G Storage
October 17, 2013 10:20:26 PM

No your HDD isn't dead, as it completed OS installation(regardless corrupt installation).

1] Delete all partitions
2] Try a clean install after formatting/creating drives.
3] Let me know.
m
0
l
October 17, 2013 10:23:00 PM

Akashdeep said:
No your HDD isn't dead, as it completed OS installation(regardless corrupt installation).

1] Delete all partitions
2] Try a clean install after formatting/creating drives.
3] Let me know.



The new computer never installed the OS, just initiated the process.

How can I delete partitions if I can't access the Hard drive?
m
0
l
Related resources
October 17, 2013 10:27:16 PM

Sorry to sound like i'm killing the pig, but it seems you've got a defective hard drive. :( 
m
0
l
a b G Storage
October 17, 2013 10:37:16 PM

Why you are confusing us?

This is what you said:

Quote:
Then today I proceeded to do everything again and instead I got this message:

"BOOTMGR is missing press ctrl+alt+delete to restart


If your HDD wasn't OS installed, how you got that error message?
m
0
l
October 17, 2013 10:49:35 PM

Akashdeep said:
Why you are confusing us?

This is what you said:

Quote:
Then today I proceeded to do everything again and instead I got this message:

"BOOTMGR is missing press ctrl+alt+delete to restart


If your HDD wasn't OS installed, how you got that error message?


I'm not confusing you, that's the message I got and I'm 100% sure Windows 7 never installed. I should have mentioned that I got that message after turning the computer without the Windows 7 disc in the DVD drive.
m
0
l

Best solution

a b G Storage
October 18, 2013 1:19:44 AM
Share
a b G Storage
October 18, 2013 5:26:02 PM

You should try from your side first.

What if you go to replace the drive and the vendor checks and finds it ok, while you realize where you missed?
m
0
l
October 25, 2013 2:48:37 PM



I was able to finally create the boot usb stick with data lifeguard tools in it,.



I did a quick scan on the drive and I got read element failure error 007.



Then I did a full media scan and after almost 2 hours I got :



Too many errors found, please contact technical support, error/status code 0225



Then I proceeded to do a quick zero writting, after this process I got no errors 0000, then I thought the drive was fixed and proceeded to do the quick scan again to check it but now this time won't finish, it's stuck and even ALT X won't kill the program, I runned it twice with no luck. This means the drive now is completely dead? what are my options now?




m
0
l
October 25, 2013 5:13:09 PM

If you have a warranty on the drive, send it back and get another one. If not, just sell it for spare parts or use it as a paperweight :p 
m
0
l
a b G Storage
October 25, 2013 8:54:33 PM

NoL1c said:
If you have a warranty on the drive, send it back and get another one. If not, just sell it for spare parts or use it as a paperweight :p 




As he says, its his new build, he should have the warranty (even RMA too) for sure.

Replace it.

(I don't know how people got such problems. In my life I have worked with more than 500 PC, but experienced only 1 Monitor damage(later fixed) and 1 Samsung HDD permanent damage.)
m
0
l
October 25, 2013 9:16:04 PM

If you get a refund, look into a Western Digital Black series HDD. Top of the market those are.
m
0
l
October 26, 2013 6:29:31 PM

Today I decided to try the drive in my new PC and ran the boot usb with diagnostic tools and I got this message:

NO DRIVE FOUND - ERROR/STATUS CODE: 0120

But I still can see it in the BIOS.

Now it's getting worse because when I first built the PC the drive was detected and attempted to install windows before blocking completelty, now I guess is gone...
m
0
l
a b G Storage
October 26, 2013 7:00:00 PM

JohnTHDW said:
..............

Now it's getting worse because when I first built the PC the drive was detected and attempted to install windows before blocking completelty, now I guess is gone...


Yesterday or few days before your HDD was fine. That doesn't mean it has to be fine today too.

I don't see any point fixing the thing which can be replaced as the warranty avails.
m
0
l
October 26, 2013 7:39:28 PM

IN SUMMARY:

Return the HDD if you have the warranty, or even an RMA.

This is what you should do. :) 

Hope this helped.
m
0
l
October 26, 2013 8:43:04 PM

I already have another one coming from Amazon! :) 

Thanks guys for all the help!
m
0
l
October 26, 2013 8:44:13 PM

Remember to choose best answer :) 
m
0
l
a b G Storage
October 26, 2013 9:49:09 PM

NoL1c said:
Remember to choose best answer :) 



:no:  :no:  :no: 

:pfff:  :pfff: 

Bad habit. :kaola: 
m
0
l
a c 107 G Storage
October 27, 2013 12:17:52 AM

Keep it civil guys. No need to beg for a best answer and no need to call out someone who does. It's not against any rules but it is bad forum etiquette.
m
0
l
a b G Storage
October 27, 2013 12:46:24 AM

anort3 said:
Keep it civil guys. No need to beg for a best answer and no need to call out someone who does. It's not against any rules but it is bad forum etiquette.


Thats I said.

I think the thread should be closed now, as none worked as the "Best Answer" to be selected practically.
m
0
l
!