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Newly Installed MSI 7950 (one fan version) boots up black screen and randomly freezes.

Last response: in Graphics & Displays
October 18, 2013 3:32:37 AM

Hello, Tom's Hardware users. I got an MSI 7950 new version, installed it, plugged in both PCI-E connectors and it worked for a while. I was able to play BF3 on max and what not, ran smoothly. Then it froze once in a middle of the match. The computer was able to turn on again with picture and graphics. But now when I turn on my computer, the computer turns on, all the fans including the GPU fan spins. But on my monitor, which I plugged in real tight says no signal or check connection to cpu. What can possibly be wrong with my computer??

Best solution

October 18, 2013 3:40:50 AM

First thing I would do is remove the card from the motherboard, clean the socket with a can of air and put it back in while making sure it's tightened completely and cannot move. Then double check cables inside and outside (especially where it connects to the monitor). Also I would try and connect the monitor to a different output (cards usually comes with 2 DVIs).

If that does not work, I would clear the cmos by lifting a jumper on the motherboard (consult your manual on how to do that).

If that does not work, I would put the card in another computer (if available) and see if it worked there.

If that does not work, RMA it.
October 18, 2013 4:11:46 AM

If you have problem regarding the PCI location: common problem
Step1: uninstall and remove AMD driver
Step2: change card location on PCI e16 if you have another one.
Step3: plug the card and install MSI afterburn (drivers included).

If you have problem regarding your graphics card ,see MSI tech support it may need hardware fix.