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Black Border Around ASUS Monitor Windows 8.1 Update

Tags:
  • Asus
  • Lenovo
  • Monitors
  • Windows 8
  • Graphics
Last response: in Graphics & Displays
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October 18, 2013 1:07:46 PM

Recently updated to Windows 8.1. Current set up has a Lenovo machine with two ASUS monitors. One ASUS has an HDMI cable plugged into the back and the other has a VGA. The Monitor with the HDMI cable now shows a 1/2 inch black border around the monitor. Want to know how to fix this. Right clicking on the desktop does not bring up any option to open the CCC.

More about : black border asus monitor windows update

October 18, 2013 1:16:46 PM

Did you re-install video card drivers?

It sounds like your AMD CCC drivers aren't working properly and you're seeing "underscan".
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October 18, 2013 2:04:14 PM

namdlo said:
Did you re-install video card drivers?

It sounds like your AMD CCC drivers aren't working properly and you're seeing "underscan".


Did not reinstall video card drivers. The AMD Radeon HD 7480D drivers are still installed after the update.
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October 18, 2013 2:07:22 PM

You said that CCC isn't working anymore so it sounds like the install is now corrupted.

I'd suggest re-installing them.

There are setting in CCC for underscan.
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Best solution

a b C Monitor
October 18, 2013 2:10:55 PM

If you just installed Win 8.1, I'm sure you'll need to update the drivers for your video card manually.

Go to AMD's website and download the drivers compatible with Win 8.1. After that, get into CCC and search under "My Digital Flat Panels" (or TVs) for the "Overscan" option.

Cheers!
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October 18, 2013 2:32:46 PM

Thanks for the help everyone. Here's what I did.

1-download the new driver for Windows 8.1: http://support.amd.com/en-us/download

2 - Install the driver for the specific monitor you have. I have two ASUS monitors that were giving me a black border.

3 - After install, you will be prompted to reboot computer. Upon restarting, right click on desktop and open up new AMD Catalyst Control Center and drop down the section titled "My Digital Flat-Panels". Select "Scaling Options (Digital Flat-Panel)" and set the slider all the way to Overscan 0%
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November 3, 2013 11:44:08 AM

Thanks for posting what you did to fix it. I had the exact same problem after updating to Windows 8.1 last night and have been searching for a solution that worked for the last three hours. Yours worked perfectly. Thanks again!
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January 1, 2014 2:35:10 PM

For those who are still in need of a solution. The following worked for me. I have a HP desktop with catalyst and windows 8.1.
But for some reason I only had some simple options in the catalyst control centre. And i would constantly get errors when trying to install a new driver or new version of catalyst. And i could not alter the underscan/overscan to remove the black borders.

But: ! All you have to do to get your catalyst control centre back is go to this file:
C:\Program Files\AMD\CCC2\Install
And run the ccc2_install.exe inside of it. Once it's done, restart and your catalyst control centre should be working again. I had the full version of catalyst and could put the over scan/underscan at 0% so the borders would disappear. It is under the option My digital screen/monitor, and then choose options screensize.

Good luck
Ronald from The Netherlands
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January 11, 2014 7:55:29 AM

Thank you! I did just go to the amd by rightclicking on the desktop and made it from underscan to overscan that was the simple solution! :) 
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January 13, 2014 3:17:09 PM

Psychodionis said:
For those who are still in need of a solution. The following worked for me. I have a HP desktop with catalyst and windows 8.1.
But for some reason I only had some simple options in the catalyst control centre. And i would constantly get errors when trying to install a new driver or new version of catalyst. And i could not alter the underscan/overscan to remove the black borders.

But: ! All you have to do to get your catalyst control centre back is go to this file:
C:\Program Files\AMD\CCC2\Install
And run the ccc2_install.exe inside of it. Once it's done, restart and your catalyst control centre should be working again. I had the full version of catalyst and could put the over scan/underscan at 0% so the borders would disappear. It is under the option My digital screen/monitor, and then choose options screensize.

Good luck
Ronald from The Netherlands


Hello Ronald,

I'm trying your solution, but I can't find the ccc2_install. I don't even have the AMD folder in my program files.

I already installed the latest version a couple of times (like 20 times), but it's still the same.

My laptop is a Dell Studio 1555 with a ATI Mobility Radeon HD 4500 series graphic card. I'm running Windows 8.1. CCC worked perfectly with Windows 8.

Can you help me?

Greetings,
Martijn from the Netherlands.
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February 1, 2014 10:25:52 AM

Psychodionis said:
For those who are still in need of a solution. The following worked for me. I have a HP desktop with catalyst and windows 8.1.
But for some reason I only had some simple options in the catalyst control centre. And i would constantly get errors when trying to install a new driver or new version of catalyst. And i could not alter the underscan/overscan to remove the black borders.

But: ! All you have to do to get your catalyst control centre back is go to this file:
C:\Program Files\AMD\CCC2\Install
And run the ccc2_install.exe inside of it. Once it's done, restart and your catalyst control centre should be working again. I had the full version of catalyst and could put the over scan/underscan at 0% so the borders would disappear. It is under the option My digital screen/monitor, and then choose options screensize.

Good luck
Ronald from The Netherlands


Thankyou Ronald, your solution worked a treat for us. Telmach
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August 4, 2014 10:28:10 PM

I tried all these solutions. There was no driver for my ASUS LCD, so that was a bust. There was no ccc2_install from any old versions of the Catalyst control panel.
I even tried the registry hack where you add HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\video{####....}\0000 new DWORD: "DigitalHDTVDefaultUnderscan" = dword 0x0000

I manually changed the monitor driver to "digital flat panel (1920x1080 60Hz" by telling it I would choose a driver from the list.

What FINALLY did it was SETTING THE MONITOR TO 60 Hz from the default of 59 Hz!
gah.
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August 23, 2014 11:28:50 AM

Thanks to zmanzander for providing this solution. I have the same hardware setup you have, 2 ASUS monitors, and just upgraded from Windows 8.0 to 8.1 this morning, and the identical problem appeared: a one-half inch black border around the interior of the monitor connected with HDMI, but no change in the VGA monitor. You solution fixed the problem perfectly for me. Thanks!

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August 30, 2014 5:09:07 AM

Yuka said:
If you just installed Win 8.1, I'm sure you'll need to update the drivers for your video card manually.

Go to AMD's website and download the drivers compatible with Win 8.1. After that, get into CCC and search under "My Digital Flat Panels" (or TVs) for the "Overscan" option.

Cheers!


Oh my god I love you! I had the same problem and it's fixed now! Cheers mate!
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!