Black Border Around ASUS Monitor Windows 8.1 Update

zmanzander · Oct 18, 2013

Recently updated to Windows 8.1. Current set up has a Lenovo machine with two ASUS monitors. One ASUS has an HDMI cable plugged into the back and the other has a VGA. The Monitor with the HDMI cable now shows a 1/2 inch black border around the monitor. Want to know how to fix this. Right clicking on the desktop does not bring up any option to open the CCC.

namdlo · Oct 18, 2013

Did you re-install video card drivers?

It sounds like your AMD CCC drivers aren't working properly and you're seeing "underscan".

zmanzander · Oct 18, 2013

namdlo :

Did not reinstall video card drivers. The AMD Radeon HD 7480D drivers are still installed after the update.

namdlo · Oct 18, 2013

You said that CCC isn't working anymore so it sounds like the install is now corrupted.

I'd suggest re-installing them.

There are setting in CCC for underscan.

-Fran- · Oct 18, 2013

If you just installed Win 8.1, I'm sure you'll need to update the drivers for your video card manually.

Go to AMD's website and download the drivers compatible with Win 8.1. After that, get into CCC and search under "My Digital Flat Panels" (or TVs) for the "Overscan" option.

Cheers!

zmanzander · Oct 18, 2013

Thanks for the help everyone. Here's what I did.

1-download the new driver for Windows 8.1: http://support.amd.com/en-us/download

2 - Install the driver for the specific monitor you have. I have two ASUS monitors that were giving me a black border.

3 - After install, you will be prompted to reboot computer. Upon restarting, right click on desktop and open up new AMD Catalyst Control Center and drop down the section titled "My Digital Flat-Panels". Select "Scaling Options (Digital Flat-Panel)" and set the slider all the way to Overscan 0%

Six Demon Bag · Nov 3, 2013

Thanks for posting what you did to fix it. I had the exact same problem after updating to Windows 8.1 last night and have been searching for a solution that worked for the last three hours. Yours worked perfectly. Thanks again!

Psychodionis · Jan 1, 2014

For those who are still in need of a solution. The following worked for me. I have a HP desktop with catalyst and windows 8.1.
But for some reason I only had some simple options in the catalyst control centre. And i would constantly get errors when trying to install a new driver or new version of catalyst. And i could not alter the underscan/overscan to remove the black borders.

But: ! All you have to do to get your catalyst control centre back is go to this file:
C:\Program Files\AMD\CCC2\Install
And run the ccc2_install.exe inside of it. Once it's done, restart and your catalyst control centre should be working again. I had the full version of catalyst and could put the over scan/underscan at 0% so the borders would disappear. It is under the option My digital screen/monitor, and then choose options screensize.

Good luck
Ronald from The Netherlands

Kappe · Jan 11, 2014

Thank you! I did just go to the amd by rightclicking on the desktop and made it from underscan to overscan that was the simple solution!

Martijn92 · Jan 13, 2014

Psychodionis :

Hello Ronald,

I'm trying your solution, but I can't find the ccc2_install. I don't even have the AMD folder in my program files.

I already installed the latest version a couple of times (like 20 times), but it's still the same.

My laptop is a Dell Studio 1555 with a ATI Mobility Radeon HD 4500 series graphic card. I'm running Windows 8.1. CCC worked perfectly with Windows 8.

Can you help me?

Greetings,
Martijn from the Netherlands.

telmach · Feb 1, 2014

Psychodionis :

For those who are still in need of a solution. The following worked for me. I have a HP desktop with catalyst and windows 8.1.
But for some reason I only had some simple options in the catalyst control centre. And i would constantly get errors when trying to install a new driver or new version of catalyst. And i could not alter the underscan/overscan to remove the black borders.

But: ! All you have to do to get your catalyst control centre back is go to this file:
C:\Program Files\AMD\CCC2\Install
And run the ccc2_install.exe inside of it. Once it's done, restart and your catalyst control centre should be working again. I had the full version of catalyst and could put the over scan/underscan at 0% so the borders would disappear. It is under the option My digital screen/monitor, and then choose options screensize.

Good luck
Ronald from The Netherlands

Thankyou Ronald, your solution worked a treat for us. Telmach

Mitchtweetpuke · Aug 5, 2014

I tried all these solutions. There was no driver for my ASUS LCD, so that was a bust. There was no ccc2_install from any old versions of the Catalyst control panel.
I even tried the registry hack where you add HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\video{####....}\0000 new DWORD: "DigitalHDTVDefaultUnderscan" = dword 0x0000

I manually changed the monitor driver to "digital flat panel (1920x1080 60Hz" by telling it I would choose a driver from the list.

What FINALLY did it was SETTING THE MONITOR TO 60 Hz from the default of 59 Hz!
gah.

EricP · Aug 23, 2014

Thanks to zmanzander for providing this solution. I have the same hardware setup you have, 2 ASUS monitors, and just upgraded from Windows 8.0 to 8.1 this morning, and the identical problem appeared: a one-half inch black border around the interior of the monitor connected with HDMI, but no change in the VGA monitor. You solution fixed the problem perfectly for me. Thanks!

Way2Loud · Aug 30, 2014

-Fran- :

Oh my god I love you! I had the same problem and it's fixed now! Cheers mate!

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