Windows 8.1 Pro Update Fails to Install

Toggle sidebar Toggle sidebar
HunterTank95

HunterTank95

Honorable
Jul 15, 2012
39
0
10,540
Below is pasted the last relevant lines from the winstore.log file.
Essentially what is happening is the update is getting as far as "Gathering Info" and then fails with the following data.
I'm on chat with Microsoft Answer Desk but figured I will probably get a faster answer here.
Let me know what you think!

2013-10-18 19:51:55.154, _Info_ WS [00007704:00007728] CProgressDispatcher::OnProgress: AppId = ec026bc2-43b5-4eda-b185-fa7cf9d73721, PFN = osUpgrade, InstallPhase = 2, PhasePercent = 100, TotalPercent = 100
2013-10-18 19:51:55.160, _Warning_ WS [00007704:00007728] CInstallationProgress::IInstallationCompletedCallback::Invoke: Install complete result 0x80070004 for osUpgrade
2013-10-18 19:51:55.161, _Error_ WS [00007704:00007728] CActionItem::_DoInstall: Install failed for ec026bc2-43b5-4eda-b185-fa7cf9d73721, hr=0x80070004
2013-10-18 19:51:55.163, _Info_ WS [00007704:00007728] CActionItem::_DoInstall: Notifying progress handlers of install failure for ec026bc2-43b5-4eda-b185-fa7cf9d73721, hr=0x80070004
2013-10-18 19:51:55.163, _Error_ WS [00007704:00007728] CProgressDispatcher::OnError: PFN = osUpgrade, InstallPhase = 2, hrError = 0x80070004
2013-10-18 19:51:55.164, _Info_ WS [00007704:00007728] CQosBroker::ScenarioFail - Entering for qsi:14, pszArg:eek:sUpgrade
 
Solution
C


I was lucky and actually got a message saying it couldn't upgrade to 8.1 because my User Profile is on another drive. I use Audit...
Sort by date Sort by votes
HunterTank95

HunterTank95

Honorable
Jul 15, 2012
39
0
10,540
aaaaand Microsoft Answer Desk was useless......

from what I can tell this probably has something to do with the fact that my OS is spread across three disks: 1 SSD and 2 HDD's.

something is trying to install to a directory that it cannot find....
 
Upvote 0 Downvote
HunterTank95

HunterTank95

Honorable
Jul 15, 2012
39
0
10,540
I purchased Windows 8 and was trying to update to the 8.1 and it kept throwing this error....my OS install is spread as in all system files are on C: but my libraries are on D: and my game installs are on E:
C: is a 256GB SSD, D: is a 500GB HDD and E: is a 2TB HDD

Looking up the code yields nothing of value...its either too new or i'm not searching for it in the right way.
 
Upvote 0 Downvote
HunterTank95

HunterTank95

Honorable
Jul 15, 2012
39
0
10,540
Nevermind...just solved my own issue....
this just popped up on the net:
http://social.technet.microsoft.com/Forums/sqlserver/en-US/05f77774-f633-444e-82c3-1567517cec67/getting-error-0x80070004-when-i-try-to-install-81?forum=w8itproinstall

Apparently if you change any of the default directory paths (libraries, sys drivers etc.) the update will error out on you and fail to complete.
The update just installed perfectly fine on my tablet which helped confirm this.
I'll have to reroute all of my libraries onto my C drive before I can update to Win8.1Pro
Three cheers for another botched job by windows! -_-
 
Upvote 0 Downvote
C

caleula

Honorable
Oct 19, 2013
1
0
10,520


I was lucky and actually got a message saying it couldn't upgrade to 8.1 because my User Profile is on another drive. I use Audit Mode and Relocate.xml to install cleanly.

Gave up, created a Windows 8.1 ISO and did a fresh install.

See http://www.eightforums.com/tutorials/4275-user-profiles-relocate-another-partition-disk.html for Audit Mode and Relocate.xml method.
 
Upvote 0 Downvote
Solution
E

Ed Smith OZ

Honorable
Oct 22, 2013
1
0
10,510
Dont Worry, Even if you do install 8.1 it will die the moment you uninstall anything or change anything in the system & it will take everything else with it. You can not recover so take great care to backup everything. My third go today & Intel Fast Response fails to work so I unloaded it.... guess what ?? Blue screen of Death on next boot!
DONT INSTALL WINDOWS 8.1
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom