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are my 2 problems connected? (suddenly all programs 32 bit, and ram not recognized)

Last response: in Windows 8
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October 19, 2013 8:31:51 AM

title says it. since yesterday when my skype icon suddenly disappeared, i've started to have strange problems. first i noticed that all of my programs in my task manager are now 32 bit (im 100% sure they were 64 bit before) so i ran 2 virus scans and found some viruses and removed them. but now i noticed that when i go to my system and security and check the amount of ram it says "no information/ no data"( i translated. could be something else in english too)
is my ram corrupted or something??
a b * Windows 8
October 19, 2013 8:37:55 AM

what is your antivirus and what did it pick up exactly? run a scan with malwarebytes and remove anything it comes up with. then download,update if necessary,and run a scan with hijack this.dont fix anything just yet,just post the scan here and we will take it from there.
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October 19, 2013 9:40:43 AM

aldan said:
what is your antivirus and what did it pick up exactly? run a scan with malwarebytes and remove anything it comes up with. then download,update if necessary,and run a scan with hijack this.dont fix anything just yet,just post the scan here and we will take it from there.
i ran a quick scan and a start up check with avast and full scan with malwarebytes, it showed 6 "pup.optional..."(probably from my logmein hamachi download. i deleted them already tho if i rememeber right one was in the system32 file,not sure tho. should i run another check?

ps. if i got it from logmein hamachi, shouldn't it have done harm way sooner?(its been in my computer for like 1 month and the problems showed up just 2 days ago ALSO my laptop was on my bed for 1 hour or so while i was playing some minecraft and listening to music could this have destroyed some of my ram?





oh and heres the log form yesterday: (i have edited out my name, and its in finnish. but i think you can see the important bits. if not ill just trannslate it)

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Tietokantaversio: v2013.10.18.06

Windows 8 x64 NTFS
Internet Explorer 10.0.9200.16721
jokut_000 :: _____NAME EDITED OUT____ [järjestelmänvalvoja]

19.10.2013 16:49:12
mbam-log-2013-10-19 (16-49-12).txt

Tarkistustyyppi: Täysi tarkistus (C:\|D:\|)
Tarkistussuodattimia valittu: Muisti | Käynnistys | Rekisteri | Tietojärjestelmä | Heuristinen/Ylimäärinen | Heuristinen/Shuriken | Mahdollisesti haitallinen ohjelma | Mahdollisesti haitallinen muutos
Käytöstä poistetut tarkistusvalinnat: Vertaisverkko (Peer-to-Peer)
Tarkistettuja kohteita: 530056
Kulunut aika: 1 tunti(a), 43 minuutti(a),

Epäilyttäviä muistiprosesseja: 0
(Ei haitallisia kohteita)

Epäilyttäviä muistimoduuleja: 0
(Ei haitallisia kohteita)

Epäilyttäviä rekisteriavaimia: 0
(Ei haitallisia kohteita)

Epäilyttäviä rekisteriarvoja: 0
(Ei haitallisia kohteita)

Epäilyttäviä rekisterikohteita: 0
(Ei haitallisia kohteita)

Epäilyttäviä kansioita: 1
C:\Users\jokut_000\AppData\Local\Temp\CT3289075 (PUP.Optional.Conduit.A) -> Karanteenattu ja poistettu onnistuneesti.

Epäilyttäviä tiedostoja: 7
C:\$Recycle.Bin\S-1-5-21-2749660654-3948448110-608283224-1002\$RSRNWF0.exe (PUP.Optional.Installrex) -> Karanteenattu ja poistettu onnistuneesti.
C:\Users\jokut_000\AppData\Local\Google\Chrome\User Data\Default\File System\001\t\00\00000000 (PUP.Optional.Installrex) -> Karanteenattu ja poistettu onnistuneesti.
C:\Users\jokut_000\Downloads\SoftonicDownloader_for_hamachi.exe (PUP.Optional.Softonic) -> Karanteenattu ja poistettu onnistuneesti.
C:\Users\jokut_000\AppData\Local\Temp\CT3289075\CT3289075.txt (PUP.Optional.Conduit.A) -> Karanteenattu ja poistettu onnistuneesti.
C:\Users\jokut_000\AppData\Local\Temp\CT3289075\dtime.csf (PUP.Optional.Conduit.A) -> Karanteenattu ja poistettu onnistuneesti.
C:\Users\jokut_000\AppData\Local\Temp\CT3289075\initData.json (PUP.Optional.Conduit.A) -> Karanteenattu ja poistettu onnistuneesti.
C:\Users\jokut_000\AppData\Local\Temp\CT3289075\manifest.json (PUP.Optional.Conduit.A) -> Karanteenattu ja poistettu onnistuneesti.

(loppu)



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Best solution

a b * Windows 8
October 19, 2013 2:44:52 PM

download occt from this site.it will give you all your system info.

http://www.ocbase.com/

i still would suggest downloading and running a scan with "hijackthis".again,dont fix anything at this time,just post the scan log.
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