I have a problem with either Adobe flash player or YouTube videos. One of them keeps crashing and stops my internet connection from working in Win 7, Firefox & IE. Although it shows my PC is still connected to the internet, I can’t access any other websites/pages; I have to reboot my PC every time after crashing to re-connect to the internet - both Firefox and IE. I checked the CPU usage...and it shows Firefox or IE sometimes uses 100%, which slows internet operations... And, I also noticed there are 3-4 Firefox, and 3-4 IE (individually) shows up in the Task Manager processes. The only time when crashes occurs is when I click on the ‘skip Ad’ button (mostly) on Youtube videos, and sometimes when I click on other video links to play other videos (whether I stop first video from playing or not). The internet doesn’t crash any other times. I reset Firefox & IE – didn’t cure problem. Uninstalled Firefox & Adobe flash player (in program and features and also with flash player uninstall tool), clean all left over files from PC/registry and done a clean install on both, but still the crashing is not solved. I also use CCleaner regularly to clean my PC. I went round to my friend’s house and found she’s experiencing the same problem as mine. She’s using XP, Firefox & IE. Both of us have TalkTalk as our broadband provider.