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stuck in xp install with no keyboard

Last response: in Windows XP
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October 20, 2013 7:56:16 AM

Hello Everybody.
I was just doing a xp reinstall on my acer laptop after a lot of problems but have got no keyboard for some reason so cant type in the who will use this computer part so I am stuck ,cant continue with install cant go back ,cant switch off,what can I do now. Any help would be greatly appreciated
as I am totally stuck.
Ps I have tried a usb keyboard but it does not work either

More about : stuck install keyboard

October 20, 2013 8:40:28 AM

Did you try more than one USB port with your external keyboard?
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October 20, 2013 8:52:28 AM

Hello and thanks for your reply.
Yes I have tried all the usb ports but it will not type anything although the f keys and fn are working on both keyboards
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October 20, 2013 9:05:57 AM

You may need to restart the install process, with the external keyboard attached, so that it will be recognized.
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October 20, 2013 9:14:04 AM

Hi colgeek.
How can I restart the install as I am stuck on this "who will use this computer" page and cannot go forwards or back
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October 20, 2013 9:19:30 AM

Power off and start again.
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October 20, 2013 9:31:42 AM

So if I power off I presume by removing the charger and removing the battery when I restart will I be back in the same situation?
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October 20, 2013 9:42:18 AM

Just press and hold the power button down until the system shuts down. Then power-on as usual.
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October 20, 2013 9:47:44 AM

Ok just did that it restarted and went back to the same place
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October 20, 2013 9:51:07 AM

But is the keyboard recognized now?
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October 20, 2013 9:57:17 AM

The same keys are working and not working on both keyboards but no letters,F keys and fn are working on both
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October 20, 2013 10:00:11 AM

What make/model of laptop is this? Also, are you using an original XP CD or a copy of one?
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October 20, 2013 10:14:32 AM

The laptop is a acer 4062lmi ,I was trying to do a reinstall from the acer manager which reinstalls windows without a disc as I had already tried to reformat from a original windows xp disk but when i got to the install windows or repair I could not press y/n or r to continue
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October 20, 2013 10:18:44 AM

Understood. Odd situation.

Are you trying to save any info from a previous install? If not, I would start the process over and completely wipe the HDD (reformat when offered the chance to do so in the install process).
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October 20, 2013 10:41:24 AM

Yes this is a strange one, my problem now is when I reboot windows will try to reinstall and i will just get stuck on the same page every time .
Anyway this thing has been p*****g me off for a week now so I think I might take it to the comp shop.
Many thanks for your help.
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October 20, 2013 10:49:01 AM

Try booting directly from your XP CD. Your system is booting from the HDD now and going to where it left off.

Use this guide to help you: http://www.blackviper.com/os-install-guides/windows-xp-...

When you get to step 4, you want to delete the previous partition and let Windows make a new one. This will wipe the previous install (and anything you have saved on the system) and let you put a fresh install in place.
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October 20, 2013 11:23:27 AM

Ok I,ll try that many thanks
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!