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my new computer

Tags:
  • Download
  • Computers
  • Cameras
Last response: in Digital Camera
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October 20, 2013 10:45:25 PM

since we bought a new computer, we can't download our pictures to the computer. we made sure everything is connected properly but nothing happens. please help!!

More about : computer

a b w Digital camera
October 21, 2013 8:35:22 PM

Are you connecting via a USB port? Did you install the camera software? If the pictures are stored in the camera on a memory card then have you tried the card in a memory card reader?
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October 22, 2013 2:46:14 PM

Please will you describe the steps you are taking to try to retrieve your pictures? Also, which OS are you using?
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