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Microphone on my laptop not working

Last response: in Systems
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October 20, 2013 11:38:39 PM

Hi,

I have done all possible methods that I could find, reinstalling realtek drivers, reinstalling every driver i could find and no avail.

My laptop is an ASUS A53T with specs below:
A6-3400m CPU
4GB DDR3 RAM
Unknown Motherboard
AMD 6520g
October 20, 2013 11:42:55 PM

Hello, xXCallMeGreenyXx

I hate to come to this conclusion so early but it seems that if you did all of those methods you mentioned, reinstalling the drivers and all that then I'm afraid that the mic might just be busted!

However, there's the chance that you got the wrong drivers. Perhaps the best course of action is to call the manufacturers tech support and learn more about the drivers there. If you installed the right drivers, and it still isn't working. It's a hardware issue. That's very hard to fix on a laptop. You might have to send it in.
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October 20, 2013 11:51:54 PM

Retrowire said:
Hello, xXCallMeGreenyXx

I hate to come to this conclusion so early but it seems that if you did all of those methods you mentioned, reinstalling the drivers and all that then I'm afraid that the mic might just be busted!

However, there's the chance that you got the wrong drivers. Perhaps the best course of action is to call the manufacturers tech support and learn more about the drivers there. If you installed the right drivers, and it still isn't working. It's a hardware issue. That's very hard to fix on a laptop. You might have to send it in.

Thanks, but I forgot to mention that it only broke once I uninstalled drivers because the HDMI Audio output wouldn't work. Reinstall and there is no mic.
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October 21, 2013 10:38:26 AM

xXCallMeGreenyXx said:
Retrowire said:
Hello, xXCallMeGreenyXx

I hate to come to this conclusion so early but it seems that if you did all of those methods you mentioned, reinstalling the drivers and all that then I'm afraid that the mic might just be busted!

However, there's the chance that you got the wrong drivers. Perhaps the best course of action is to call the manufacturers tech support and learn more about the drivers there. If you installed the right drivers, and it still isn't working. It's a hardware issue. That's very hard to fix on a laptop. You might have to send it in.

Thanks, but I forgot to mention that it only broke once I uninstalled drivers because the HDMI Audio output wouldn't work. Reinstall and there is no mic.


Ahh, not even acknowledging a mic? Perhaps the solution is reinstalling the chipset driver for your exact model of laptop, have you done that yet? Try going here and locating the Chipset Driver. http://support.asus.com/download/options.aspx?SLanguage...

AS with most laptops, a lot of the hardware is directly integrated into the motherboard, your mic is one of those bits of hardware. A chipset driver is responsible for telling your motherboard what it is and what it's capable of doing. It tells the motherboard how many USB ports it has, what video outputs are built into it, whether or not it has bluetooth or wifi, whether or not it has a mic.

Now, the chipset driver only tells the motherboard what it has and how it's all arranged, not how to use them. That's what those individual drivers are for. Try that solution and let me know how that works out.
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October 21, 2013 10:29:20 PM

Retrowire said:
xXCallMeGreenyXx said:
Retrowire said:
Hello, xXCallMeGreenyXx

I hate to come to this conclusion so early but it seems that if you did all of those methods you mentioned, reinstalling the drivers and all that then I'm afraid that the mic might just be busted!

However, there's the chance that you got the wrong drivers. Perhaps the best course of action is to call the manufacturers tech support and learn more about the drivers there. If you installed the right drivers, and it still isn't working. It's a hardware issue. That's very hard to fix on a laptop. You might have to send it in.

Thanks, but I forgot to mention that it only broke once I uninstalled drivers because the HDMI Audio output wouldn't work. Reinstall and there is no mic.


Ahh, not even acknowledging a mic? Perhaps the solution is reinstalling the chipset driver for your exact model of laptop, have you done that yet? Try going here and locating the Chipset Driver. http://support.asus.com/download/options.aspx?SLanguage...

AS with most laptops, a lot of the hardware is directly integrated into the motherboard, your mic is one of those bits of hardware. A chipset driver is responsible for telling your motherboard what it is and what it's capable of doing. It tells the motherboard how many USB ports it has, what video outputs are built into it, whether or not it has bluetooth or wifi, whether or not it has a mic.

Now, the chipset driver only tells the motherboard what it has and how it's all arranged, not how to use them. That's what those individual drivers are for. Try that solution and let me know how that works out.

Thank you so much! I will go try that now!

The sticker on my laptop says A53T, however snooping around in my system says K53TA. Which one should I go for?
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October 22, 2013 11:50:15 AM

xXCallMeGreenyXx said:
Retrowire said:
xXCallMeGreenyXx said:
Retrowire said:
Hello, xXCallMeGreenyXx

I hate to come to this conclusion so early but it seems that if you did all of those methods you mentioned, reinstalling the drivers and all that then I'm afraid that the mic might just be busted!

However, there's the chance that you got the wrong drivers. Perhaps the best course of action is to call the manufacturers tech support and learn more about the drivers there. If you installed the right drivers, and it still isn't working. It's a hardware issue. That's very hard to fix on a laptop. You might have to send it in.

Thanks, but I forgot to mention that it only broke once I uninstalled drivers because the HDMI Audio output wouldn't work. Reinstall and there is no mic.


Ahh, not even acknowledging a mic? Perhaps the solution is reinstalling the chipset driver for your exact model of laptop, have you done that yet? Try going here and locating the Chipset Driver. http://support.asus.com/download/options.aspx?SLanguage...

AS with most laptops, a lot of the hardware is directly integrated into the motherboard, your mic is one of those bits of hardware. A chipset driver is responsible for telling your motherboard what it is and what it's capable of doing. It tells the motherboard how many USB ports it has, what video outputs are built into it, whether or not it has bluetooth or wifi, whether or not it has a mic.

Now, the chipset driver only tells the motherboard what it has and how it's all arranged, not how to use them. That's what those individual drivers are for. Try that solution and let me know how that works out.

Thank you so much! I will go try that now!

The sticker on my laptop says A53T, however snooping around in my system says K53TA. Which one should I go for?


That is odd. Hmm... When you do a search for "A53T" on the webpage I provided it presents you with 2 options.

A53TA and A53TK

Your label says A53T and the system says K53TA. Haha! What a riddle!

I've taken it upon myself to contact Asus Customer Support for you and I asked them what my "friend" can do regarding this riddle.

Their best answer was to do this...

On the bottom of the notebook above the barcode, you'll see something that says "MB ver:" Whatever the MB Ver is, should be your laptops TRUE Model Number.

I also just tried searching "K53TA" on the support page and came up with this result. http://support.asus.com/Download.aspx?SLanguage=en&m=K5...

Is that your laptop? Either way, remember, I'm still sure that it's your Chipset Driver that needs to be reinstalled/updated. Get back to me with any further questions if you come across anything else.
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October 22, 2013 10:58:05 PM

Retrowire said:
xXCallMeGreenyXx said:
Retrowire said:
xXCallMeGreenyXx said:
Retrowire said:
Hello, xXCallMeGreenyXx

I hate to come to this conclusion so early but it seems that if you did all of those methods you mentioned, reinstalling the drivers and all that then I'm afraid that the mic might just be busted!

However, there's the chance that you got the wrong drivers. Perhaps the best course of action is to call the manufacturers tech support and learn more about the drivers there. If you installed the right drivers, and it still isn't working. It's a hardware issue. That's very hard to fix on a laptop. You might have to send it in.

Thanks, but I forgot to mention that it only broke once I uninstalled drivers because the HDMI Audio output wouldn't work. Reinstall and there is no mic.


Ahh, not even acknowledging a mic? Perhaps the solution is reinstalling the chipset driver for your exact model of laptop, have you done that yet? Try going here and locating the Chipset Driver. http://support.asus.com/download/options.aspx?SLanguage...

AS with most laptops, a lot of the hardware is directly integrated into the motherboard, your mic is one of those bits of hardware. A chipset driver is responsible for telling your motherboard what it is and what it's capable of doing. It tells the motherboard how many USB ports it has, what video outputs are built into it, whether or not it has bluetooth or wifi, whether or not it has a mic.

Now, the chipset driver only tells the motherboard what it has and how it's all arranged, not how to use them. That's what those individual drivers are for. Try that solution and let me know how that works out.

Thank you so much! I will go try that now!

The sticker on my laptop says A53T, however snooping around in my system says K53TA. Which one should I go for?


That is odd. Hmm... When you do a search for "A53T" on the webpage I provided it presents you with 2 options.

A53TA and A53TK

Your label says A53T and the system says K53TA. Haha! What a riddle!

I've taken it upon myself to contact Asus Customer Support for you and I asked them what my "friend" can do regarding this riddle.

Their best answer was to do this...

On the bottom of the notebook above the barcode, you'll see something that says "MB ver:" Whatever the MB Ver is, should be your laptops TRUE Model Number.

I also just tried searching "K53TA" on the support page and came up with this result. http://support.asus.com/Download.aspx?SLanguage=en&m=K5...

Is that your laptop? Either way, remember, I'm still sure that it's your Chipset Driver that needs to be reinstalled/updated. Get back to me with any further questions if you come across anything else.


It is a K53TA, and the chipset driver didn't do anything. Is that all I can do?

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October 23, 2013 12:30:42 AM

xXCallMeGreenyXx said:
Retrowire said:
xXCallMeGreenyXx said:
Retrowire said:
xXCallMeGreenyXx said:
Retrowire said:
Hello, xXCallMeGreenyXx

I hate to come to this conclusion so early but it seems that if you did all of those methods you mentioned, reinstalling the drivers and all that then I'm afraid that the mic might just be busted!

However, there's the chance that you got the wrong drivers. Perhaps the best course of action is to call the manufacturers tech support and learn more about the drivers there. If you installed the right drivers, and it still isn't working. It's a hardware issue. That's very hard to fix on a laptop. You might have to send it in.

Thanks, but I forgot to mention that it only broke once I uninstalled drivers because the HDMI Audio output wouldn't work. Reinstall and there is no mic.


Ahh, not even acknowledging a mic? Perhaps the solution is reinstalling the chipset driver for your exact model of laptop, have you done that yet? Try going here and locating the Chipset Driver. http://support.asus.com/download/options.aspx?SLanguage...

AS with most laptops, a lot of the hardware is directly integrated into the motherboard, your mic is one of those bits of hardware. A chipset driver is responsible for telling your motherboard what it is and what it's capable of doing. It tells the motherboard how many USB ports it has, what video outputs are built into it, whether or not it has bluetooth or wifi, whether or not it has a mic.

Now, the chipset driver only tells the motherboard what it has and how it's all arranged, not how to use them. That's what those individual drivers are for. Try that solution and let me know how that works out.

Thank you so much! I will go try that now!

The sticker on my laptop says A53T, however snooping around in my system says K53TA. Which one should I go for?


That is odd. Hmm... When you do a search for "A53T" on the webpage I provided it presents you with 2 options.

A53TA and A53TK

Your label says A53T and the system says K53TA. Haha! What a riddle!

I've taken it upon myself to contact Asus Customer Support for you and I asked them what my "friend" can do regarding this riddle.

Their best answer was to do this...

On the bottom of the notebook above the barcode, you'll see something that says "MB ver:" Whatever the MB Ver is, should be your laptops TRUE Model Number.

I also just tried searching "K53TA" on the support page and came up with this result. http://support.asus.com/Download.aspx?SLanguage=en&m=K5...

Is that your laptop? Either way, remember, I'm still sure that it's your Chipset Driver that needs to be reinstalled/updated. Get back to me with any further questions if you come across anything else.


It is a K53TA, and the chipset driver didn't do anything. Is that all I can do?



At this point, I can only think to ask one question and then give the other options.

Are you absolutely sure that you installed the correct Audio drivers previously?

And here's the other options.

-Call tech support and see what they can do.

-Call it quits on the internal microphone, and buy an external one.

In fact, it might be a blessing in disguise because external microphones are loads better than an internal laptop mics. They have the advantage of not being muffled under a keyboard, they don't hear every sound your hands make on the computer and they're just better quality overall.

Let me know what step you decide to take. I hope that it all works out after all, however, like I said, if you go for an external, you might just be doing yourself a favor.
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October 23, 2013 10:43:14 PM

Retrowire said:
xXCallMeGreenyXx said:
Retrowire said:
xXCallMeGreenyXx said:
Retrowire said:
xXCallMeGreenyXx said:
Retrowire said:
Hello, xXCallMeGreenyXx

I hate to come to this conclusion so early but it seems that if you did all of those methods you mentioned, reinstalling the drivers and all that then I'm afraid that the mic might just be busted!

However, there's the chance that you got the wrong drivers. Perhaps the best course of action is to call the manufacturers tech support and learn more about the drivers there. If you installed the right drivers, and it still isn't working. It's a hardware issue. That's very hard to fix on a laptop. You might have to send it in.

Thanks, but I forgot to mention that it only broke once I uninstalled drivers because the HDMI Audio output wouldn't work. Reinstall and there is no mic.


Ahh, not even acknowledging a mic? Perhaps the solution is reinstalling the chipset driver for your exact model of laptop, have you done that yet? Try going here and locating the Chipset Driver. http://support.asus.com/download/options.aspx?SLanguage...

AS with most laptops, a lot of the hardware is directly integrated into the motherboard, your mic is one of those bits of hardware. A chipset driver is responsible for telling your motherboard what it is and what it's capable of doing. It tells the motherboard how many USB ports it has, what video outputs are built into it, whether or not it has bluetooth or wifi, whether or not it has a mic.

Now, the chipset driver only tells the motherboard what it has and how it's all arranged, not how to use them. That's what those individual drivers are for. Try that solution and let me know how that works out.

Thank you so much! I will go try that now!

The sticker on my laptop says A53T, however snooping around in my system says K53TA. Which one should I go for?


That is odd. Hmm... When you do a search for "A53T" on the webpage I provided it presents you with 2 options.

A53TA and A53TK

Your label says A53T and the system says K53TA. Haha! What a riddle!

I've taken it upon myself to contact Asus Customer Support for you and I asked them what my "friend" can do regarding this riddle.

Their best answer was to do this...

On the bottom of the notebook above the barcode, you'll see something that says "MB ver:" Whatever the MB Ver is, should be your laptops TRUE Model Number.

I also just tried searching "K53TA" on the support page and came up with this result. http://support.asus.com/Download.aspx?SLanguage=en&m=K5...

Is that your laptop? Either way, remember, I'm still sure that it's your Chipset Driver that needs to be reinstalled/updated. Get back to me with any further questions if you come across anything else.


It is a K53TA, and the chipset driver didn't do anything. Is that all I can do?



At this point, I can only think to ask one question and then give the other options.

Are you absolutely sure that you installed the correct Audio drivers previously?

And here's the other options.

-Call tech support and see what they can do.

-Call it quits on the internal microphone, and buy an external one.

In fact, it might be a blessing in disguise because external microphones are loads better than an internal laptop mics. They have the advantage of not being muffled under a keyboard, they don't hear every sound your hands make on the computer and they're just better quality overall.

Let me know what step you decide to take. I hope that it all works out after all, however, like I said, if you go for an external, you might just be doing yourself a favor.

I will most likely be building a computer later on, and will be getting a good decent priced headset. At this point just stick with my iPhone and Tablet to do Skype calls and other stuff on. A

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