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New Corsair CXM 500W and Msi GTX 660 Ti OC edition. High end games crash/black screen.

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Last response: in Graphics & Displays
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October 21, 2013 5:10:37 AM

Hello I recently purchased the corsair CXM 500W and Msi GTX 660 Ti OC edition and installed them in my system but have been experiencing crashes/bluescreen/black screen everytime I play high end games like Crysis 3 and Tomb Raider. This does not happen on any other games which are not demanding graphics wise.

My full system specifications are (I have the dell inspiron 620)
Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz
NVIDIA GeForce GTX 660 Ti 2GB OC edition (single fan)
Corsair CXM 500W
4 GB Ram (2 * 240-pin DDR3 DIMM slots Supports Dual Channel DDR3 1333/1066 MHz non-ECC , un-buffered memory (Max. 8GB))
Microsoft Windows 7 Ultimate Edition Service Pack 1 (build 7601), 64-bit
GDG8Y Motherboard Dell Inspiron 620 Intel Desktop s1156 MIH61R 1000971 48.3EQ01.

I have already tested my memory. I have done a stress test on my graphics card and everything seems ok. My temperatures are all:
HDD 34C at idle
CPU at idle 34C (Max during Dota 2 at 60-70)
GPU idle 32C (Max during stress test was 72C).

Could anyone please tell me the cause of this? The corsair CXM 500w should definitely provide the GPU with the power as it requires a minimum of 450W. The card is not overclocked and it's at its default settings I have not tampered with anything. Also, sometimes when the pc freezes the game just stops responding and/or says at the bottom that the gpu has stopped responding but has recovered or the same happens to my internet wifi adapter. Any advise would be very helpful. Thank you.
October 21, 2013 5:46:02 AM

Download MSI Afterburner and lower the clocks a little on your factory oc 660ti and test it out and see if it makes any difference
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October 21, 2013 5:59:09 AM

monsta said:
Download MSI Afterburner and lower the clocks a little on your factory oc 660ti and test it out and see if it makes any difference


Hey, I did just what you said. I got a bit more playing time but the inevitable did happen. Oh and I forgot to mention that I usually this error. Could you possibly know what it means?
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80046C1270
BCP2: FFFFF8800F991A88
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
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Related resources
October 21, 2013 6:02:41 AM

Hmm ok , have you downloaded and installed the latest beta driver from Nvidia, or tried different drivers?
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October 21, 2013 6:04:51 AM

monsta said:
Hmm ok , have you downloaded and installed the latest beta driver from Nvidia, or tried different drivers?

I previously had 327.23 version. I though this was the cause of the problem so I uninstalled and downloaded the beta version 331.40.
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October 21, 2013 6:13:46 AM

The latest WHQL driver is 331.58, why not give that a go.
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October 21, 2013 6:39:50 AM

Mousemonkey said:
The latest WHQL driver is 331.58, why not give that a go.


Installed it and I still get this bluescreen. After 15 mins into the game the screen goes blank... The sound makes a weird noise and the only way to get out of the freeze is to hard press the power button.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 50
BCP1: FFFFF8000000FB0F
BCP2: 0000000000000008
BCP3: FFFFF8000000FB0F
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\102113-19406-01.dmp
C:\Users\Kestas\AppData\Local\Temp\WER-66128-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0...

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
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December 29, 2013 2:54:39 PM

We have 3 things in common!
The problem, THE PSU, AND THE VGA...
Good luck for we!
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December 29, 2013 4:19:52 PM

Get a higher end power supply and see if that fixes the problem, I found a increase in performance after upgrading from a cx 600 to a ax 860 i.

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December 29, 2013 4:23:05 PM

If a better power supply doesn't solve the problem try the card in another system.
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December 30, 2013 3:53:47 AM

SemNomezinho said:
We have 3 things in common!
The problem, THE PSU, AND THE VGA...
Good luck for we!

I have tested it on a different PC in which it produced the same result... I sent my Psu back because it was faulty. I hope you do the same as soon as possible. Best of luck
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Best solution

December 30, 2013 5:35:01 AM

Kestas Jonuskis said:
SemNomezinho said:
We have 3 things in common!
The problem, THE PSU, AND THE VGA...
Good luck for we!

I have tested it on a different PC in which it produced the same result... I sent my Psu back because it was faulty. I hope you do the same as soon as possible. Best of luck


Oh, Thank you so much for notifying!!
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January 30, 2014 4:55:11 AM

The mine problem was the card...
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January 30, 2014 7:43:31 PM

SemNomezinho said:
The mine problem was the card...


what you did?
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January 31, 2014 3:35:17 AM

RMA.
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