Sign in with
Sign up | Sign in
Your question
Solved

Constant Freezing/Lagging On New Computer

Last response: in Graphics & Displays
Share
October 22, 2013 10:04:26 AM

Hi, I'm hoping that I could get some help fixing an issue I've been having. I've been having this problem for a while, ever since I built my new computer (new motherboard, video card, cpu, power supply) and I've tried to troubleshoot it but I can't seem to find a fix.

Basically after being on my computer for about 10 mins (doing anything from using notepad to gaming to web browsing) my screen will freeze and then resume about 5 seconds later. Then in a couple minutes it freezes again and it repeats until I turn off my computer.

Extra Notes:

    After the initial freeze the cursor is always graphically bugged
    After the initial freeze when I turn off my computer the fans will go really loud for about 1 second just before shutting down completely.
    I can continue to do things when screen is frozen, once screen is unfrozen I can see what happened (eg. if I am typing, when it freezes I can still type but the words will only appear once the screen is unfrozen and they will appear all at once)
    I haven't done any overclocking
    Hardware is at great temperatures, all hovering at around 30-40 degrees when on low fan setting and web browsing



Things tried:

    Safe mode - Problem does not occur in safe mode
    Updating BIOS - Doesn't fix
    Updating/removing-installing Video card driver - Doesn't fix




Specs
Operating System: Windows 7 Home Premium 64-bit SP1
CPU: Intel Core i5 4570 @ 3.2GHz
RAM: 8.00GB Dual-Channel DDR3 @ 665MHz
Motherboard: Gigabyte Z87-D3HP-CF (Socket 1150)
Graphics: BenQ RL2455 monitor, 1023MB NVIDIA GeForce GTX 560
Hard Drive: 1863GB Western Digital ATA Device
Audio: Realtek High Definition Audio

If I could please get some help with this than it would be amazing. Thanks.

Best solution

a c 119 U Graphics card
October 22, 2013 1:04:56 PM

First thing to test your RAM with memtest86. http://www.memtest.org/ if you have two sticks test each one separately.

Second thing, take out the GPU and plug the monitor on MB's VGA/DVI port, see what happens.

Third thing, check your Task Manager for any abnormal behavior, like abnormal CPU usage, or abnormal uses of RAM.
Share
November 1, 2013 11:44:17 AM

Sorry for the late reply, I have truly been swamped with school work. I played around with my computer more and none of these tips solved anything.

What seems to have fixed the problem however is going into my device manager and removing a pair (two of the four) NVIDIA High Definition Audio items. Since I did this I haven't had the problem however I'm not quite sure why.
m
0
l
a c 119 U Graphics card
November 1, 2013 12:16:39 PM

So far so good, if it happens again let us know. And next time don't forget to mention about the PSU. Cheers.
m
0
l
!