Upgrading to windows 8.1 from 8 AMD driver issues BEWARE!

dkulprit

Honorable
Nov 29, 2012
314
0
10,860
Last night I decided to update from windows 8 enterprise to 8.1 enterprise. Ran into an issue.

My setup:

Crosshair v formula-z
Dual 7970's

When I upgraded to 8.1 windows was not recognizing my drivers so I was unable to properly set screen overscan and resolution. Also because of this catalyst control center aka amd vision control center would not recognize any of the cards let alone crossfire. I tried just rolling back the drivers and then reinstalling newer drivers with no success.

Looking at older forums I saw people were having the same issue from windows 7 to 8. The most successful thing I found from multiple forums was uninstalling everything AMD with the uninstall all option. I proceeded to use "express" settings. Little did I know that included in the uninstall all option is USB drivers. The uninstall all option removed all my USB drivers. From then on I was unable to use a mouse and keyboard in windows. I tried to go into safe mode, did not work in safe mode, I tried repairing windows, no go. I couldn't install drivers from my dvd drive because I couldn't use a mouse or keyboard.

Luckily, I have just my os on it's own ssd, so reinstalling windows from scratch was not that big of a deal. It was still a huge PITA though.

Be careful if you are making the upgrade, and please, if you have to uninstall all AMD software choose "custom" and make sure you deselect the "USB driver" option for the uninstall. It can and will bite you.
 

lp231

Splendid
Got a few systems here with 8 and upgraded to 8.1, all of them have a AMD graphic card. One is a netbook that runs on a AMD APU.
All of them do not have the USB option under custom install.
Maybe this only applies to motherboards with AMD chipset and not other chipsets with AMD hardware?
 

dkulprit

Honorable
Nov 29, 2012
314
0
10,860
Could be, I have a FX-9370. I just thought it was the weirdest thing and figured I would give people a heads up if they are searching for any answers to the fact that ccc is not showing any options besides basic stuff and unable to adjust overscan or resolution.
 

lp231

Splendid
No USB 2 or USB 3 issues on 8.1 here.
Netbook has build in USB 3 that runs on AMD chipset, driver is provided by Microsoft
Desktop has a USB 3 card, and chipset is by Renesas which is also provided by Microsoft.
Update motherboard bios, that may help with the problem?
 

dkulprit

Honorable
Nov 29, 2012
314
0
10,860



I flahed bios, and mouse and keyboard worked in uefi fine.

The keyboard and mouse worked fine until I used the and software removal tool so I can reinstall drivers.