Multiple BSoD Problems

barlowtj

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Sep 27, 2013
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I don't know what has started these problems, and i'm not really sure just how to fix them. Luckily, all I was doing was watching Netflix in Google Chrome, got a buzzing sound, and the screen displayed the blue screen. I didn't see it the first time, but was prepared when it happened again, and snapped a pic. The same one repeated a good 6 times or so, and I began to uninstall bunches of programs I wasn't using any longer. To my disadvantage, I got another blue screen as that was happening, and It basically screwed everything up. It was a different error though. The different error has only occurred once, and this time I am hoping to get help and fix it before another crash. The error for the first 6 or so:"Memory_Management-STOP: 0x0000001A(etc.....)
and the other recent error: "Bad_pool_header"-0x00000019(blahblah....) I know it creates a dmp but I am not sure where it is stored(specifically) and have not done anything to analyze it. Thanks for any help that anyone can give.
 
Solution
I believe you can use a flash stick and memtest.

http://howto.cnet.com/8301-11310_39-57342679-285/how-to-test-your-ram-in-windows/

that link should be able to guide you more specificly then myself, I could quote it but I believe in copyright. Let me know how ya go and I'll look at any options.

Darren Kitchin

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Aug 22, 2013
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Bad_pool_header =
This error is generated when a driver or part of Windows does not allocate the memory properly, and can be caused by any of the below possibilities.

Bad hardware drivers.
Issues with NTFS file system or disk write issues.
Issue with software program, e.g. antivirus scanner.

here's a microsoft link regarding the Memory_Management - http://answers.microsoft.com/en-us/windows/forum/windows_vista-system/blue-screen-with-memory-management-error/0ef94515-c9ee-4a3d-8a6a-936a6dc09e8d

Sounds like something is dying to me, I would consider (after checking drivers etc) RAM memory testing and HardDrive scan (surface scan to if you can). Also what anti virus do you have? It's pretty common to see people running multiple copies of antivirus when they don't need to or even to see them running antivirus that is actually malware/virus.
I believe the most trusted free application is malwarebytes (http://www.malwarebytes.org/) and they also have rootkit removal software now.

By the way what ram are you using? What motherboard is it? What CPU is running in there? What's the PSU like?
 

barlowtj

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I am using Norton, and did a couple of scans, its not a virus. I am using "Crucial Ballistix Sport 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600". The motherboard :"ASUS M5A97 R2.0 AM3+ AMD 970 SATA 6Gb/s USB 3.0 ATX AMD Motherboard with UEFI BIOS". And the CPU is an AMD FX 8320. PSU: Corsair CX(?) 750. How do I test ram and check the disk? Of all the things I know I am oblivious to errors, and how to fix them.
 

Darren Kitchin

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Aug 22, 2013
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I believe you can use a flash stick and memtest.

http://howto.cnet.com/8301-11310_39-57342679-285/how-to-test-your-ram-in-windows/

that link should be able to guide you more specificly then myself, I could quote it but I believe in copyright. Let me know how ya go and I'll look at any options.
 
Solution

barlowtj

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I downloaded memtest and it did its job, and it cam up with loads of errors. This shows me that there is some hardware malfunction within my system. I read further down the page and it says that although it is aimed at RAM, it could also be a problem within the motherboard, RAM, or the CPU. Don't really know how to get each individual part tested, and don't have another system to test it on.
 

Darren Kitchin

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Do you have any friends you might be able to use your ram in their pc and their ram in your pc and scan both systems and see what comes up?
I would assume this is most likely Ram, followed by motherboard. So if you can test the ram somehow, maybe someone is sellign a cheap little 1 stick of DDR3 that might help you? Rather annoying got this far and now we need more hardware to test it :p
 

barlowtj

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Sep 27, 2013
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I continued to test the ram and then had a quite simple thought: Take out one of the sticks and test it again. It is definitely the ram. I got lucky that the one I pulled out was faulty, because if it wasn't then I would have to switch them test them again, blah, blah, blah. Well then. I contacted Crucial and am shipping the ram out tomorrow to get replacements. HUGE thanks for your help. Without you I would be endlessly confused.