can't upgrade RAM

when install RAM (added) in bios can read all of RAM, but in windows can't (6,00 GB (2,00 GB usable)) , please help
in laptop
windows 7 home premium 64 bit
4 answers Last reply Best Answer
More about upgrade ram
  1. Best answer
    Go to "Run" box from Start menu.

    Type "Msconfig"

    Go to "Boot" Tab.

    Click "Advanced option..." button

    See if "Maximum Memory" option is checked. If checked, un-check it.
  2. Also please provide your Laptop's complete model no and make, if the above answer doesn't help.
  3. Ok, problem solved,
    Mr. Akashdeep, my RAM problem solved with your solution. Thank you for your help. Nice to chat with you.
  4. Glad to know that it helped.
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