why can't I download videos using Realplayer Plus 16 on Windows 7? It used to and all the sudden stopped, I'm confused

Can't download videos using Real Player Plus 16 with Windows 7.
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More about download videos realplayer windows sudden stopped confused
  1. Is your Real PLayer Plus 16 version genuinely purchased one or pirated one?

    We don't entertain any pirated software related issues.

    And if you purchased a Genuine copy, you should contact Realplayer support center.
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