hello friends i am a new member here, i have a dell inspiron 15r n5010 laptop 3years old, its config is core i3 350 , 3gb ram, ati 5470 1gb graphics and 320 hdd, recently i started having problems of bsod with it , whenever i install the graphic card driver latest ones from dell site or from amd site i get bsod, i have tried everything formatting , installing new windows 7 nothing helped, once when i installed win 7 32 bit and updated it it worked for me the windows antivirus found two trojan viruses and system was stable for about 2 months but after that it started all over again, i gave it to a local dealer he said that the fan ws not working so it was giving error, but he replaced the fan cleaned the vents still i m getting bsod , plz help me with this
this is exactly the problem:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: 8658D008
BCP2: 82FBE006
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\102313-30529-01.dmp
C:\Users\amit\AppData\Local\Temp\WER-64896-0.sysdata.xml
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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
this is exactly the problem:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: 8658D008
BCP2: 82FBE006
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\102313-30529-01.dmp
C:\Users\amit\AppData\Local\Temp\WER-64896-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
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