Shutdown BCCode 124

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kenlongjr

Honorable
Apr 10, 2013
9
0
10,510
Windows 7
No Blue Screen, just straight from wow loading screen to restart.

So I've been having this issues for a while, shutdowns. Only seems to happen when I try to load or change characters on world of warcraft. I was going to prepost my minidump, but when I went in the folder all the files are jibberish.

Warcraft is on a seperate hard drive, my main hard drive is solid state (windows) and then I have a data drive. I don't have issues with anything else on the data drive.
 
Solution
TheMaudDib
yes, if you take the cover off the PSU (unplugged of course and discharged) and see if any of the cylinder looking things are swollen, that would warrant a new PSU no matter what. Caps swollen dont function correctly and can cause all kinds of issues. An old PSU also wont operate at full wattage, it weakens over time, due to capacitor aging.

As for testing i would do a stress test of the CPU and GPU at the same time, (i use furmark and prime95 blend test) and see what happens, if it fails once its revs up that would indicate PSU inadequacy or fault. That and swapping it out seems about the only way to test a PSU, the stupid testers you can buy are pretty inaccurate as to if a PSU is truly functioning correctly or not. Id give a full...
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TheMaudDib

TheMaudDib

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Oct 23, 2013
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10,560
Do you have a pagefile? if you look in the event logs does anything say kernel power failure? if you have no pagefile, which i assume you dont, and auto restart set, you could fly right past the BSOD and not even know.

So basically we first need to rule out that its not a BSOD
 
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kenlongjr

Honorable
Apr 10, 2013
9
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10,510
Yes, system managed on the solid state. and I do have kernel power failures in the event log

also saw this, dunno if it's any help

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xfffffa80046d08f8, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\Minidump\102313-5959-01.dmp. Report Id: 102313-5959-01.
 
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K

kenlongjr

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Apr 10, 2013
9
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10,510
I'm assuming it's a PSU issue I just don't have others laying around to test. No overclock, no previous issues. this started a few months after upgrading to an Nvidia 560. No Overheating. That website isn't loading for me right now but I know I'm borderline at best with psu. Have a thermaltake 430w. What gets me though is I've never seen this with any other games, even graphic intensive ones. Just warcraft.
 
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K

kenlongjr

Honorable
Apr 10, 2013
9
0
10,510
check the actual PSU for blown caps? I have not. I have an identical PSU in another pc, but with the wattage being so low on it compared to what the 560ti itself calls for, I didn't really know if that would even be a decent troubleshooting step. The PSU is about 4-5 years old.
 
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TheMaudDib

TheMaudDib

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Oct 23, 2013
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10,560
yes, if you take the cover off the PSU (unplugged of course and discharged) and see if any of the cylinder looking things are swollen, that would warrant a new PSU no matter what. Caps swollen dont function correctly and can cause all kinds of issues. An old PSU also wont operate at full wattage, it weakens over time, due to capacitor aging.

As for testing i would do a stress test of the CPU and GPU at the same time, (i use furmark and prime95 blend test) and see what happens, if it fails once its revs up that would indicate PSU inadequacy or fault. That and swapping it out seems about the only way to test a PSU, the stupid testers you can buy are pretty inaccurate as to if a PSU is truly functioning correctly or not. Id give a full system stress a shot, see what happens

PS in this case swapping with a same wattage PSU wont tell you anything because it could still be inadequate for you system, and or faulty. Unless you swap it and the problem goes away
 
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Solution
K

kenlongjr

Honorable
Apr 10, 2013
9
0
10,510
Got Furmark and Prime95 both running right now, have been for 5 mins or so. Processor seems to have topped off at 70 and Graphics card at 93 (temps). Everything seems to be running fine. on that can I assume it's not PSU related?
 
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TheMaudDib

TheMaudDib

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Oct 23, 2013
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not entirely, id let it run for a bit. Hardware issues usually intermittent and 93C is up there, see if the furmark temp climbs slightly after it levels off, not much past 90C and youll run into failsafes, wither built into the GPU, set by BIOS or whatever. And if your comfortable with doing it i would still check for blown caps in the PSU

What exactly are you doing when the shutdown occurs? is it repeatable? happens with the same action?
 
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K

kenlongjr

Honorable
Apr 10, 2013
9
0
10,510
Always playing World of Warcraft when this happens. and no, it's not repeatable. Sometimes I can play off and on for 2 days with no issues, but this morning, it restarted my pc twice upon trying to login. I've only ever seen those temps with furmark. During gameplay they're 80ish on the graphics even after hours of nonstop play. I didn't want to reinstall the game if it were my power supply (A lot of setup required, just annoying), but on the same note I don't want to replace my power supply if it's just the game.. I'm comfortable doing just about anything computer related, hardware or software. Just trying to get outsider opinions. 25 mins at 93C and still no shutdown.
 
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TheMaudDib

TheMaudDib

Honorable
Oct 23, 2013
48
0
10,560
i understand. i think at this point we would wanna dig into the event viewer, see if any errors happened before the power failures (if the power failures correspond with your shutdowns) application errors may point to a graphics driver file, or direct x or something, and maybe use bluescreenview (downlaodable program) to get more info about the BSOD .dmp files, try and find out exactly what happening. bluescreen view may indicate a possible culprit for the cause ofthe BSOD, but it may not be the cause, it just logs what was at the top stack at the time of the error.
 
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TheMaudDib

TheMaudDib

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Oct 23, 2013
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10,560
no problem at all!

hmm it seems your set of BSOD's correspond with other gamers, and gaming scenarios. I would do a clean install of the nvidia driver, i believe thats a checkbox when you install the driver. latest driver if you already dont have it. And re-seat the GPU

Just theorizing here, if you dont see a BSOD but it log's a dump, which takes time and should show on screen, that could indicate a GPU failure in which you loose display, and the PC continues on processing the blue screen and then reboots when the dump is finished.
 
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