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How to attach Hitachi Easy Drive USB hard drive to HP desktop with Windows 7 home premium

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October 24, 2013 7:25:35 AM

I have a 650 GB Hitachi Easy Drive USB hard drive I have been using with my TV as PVR storage. I am now attempting to attach it to my Windows 7 desktop but am having troubles. The drive shows up in Device Manager and in Devices and Printers but not in Windows Explorer.I would appreciate (simple English) help. How do I set the drive up so I can access it? Many thanks to all any who assist.
a c 298 G Storage
a b $ Windows 7
October 24, 2013 11:44:21 AM

Simply the OS is not detecting the drive(650GB USB). Try to connect and disconnect it several times, it will get detected by OS eventually. Or try it on another system(Desktop/Laptop) or another OS(XP, WIN7, WIN8).

Or start the PC is safe-mode, then attach the drive, see what happens.
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Best solution

October 24, 2013 2:30:40 PM

Thanks for your suggestion 'Sprinter.' Unfortunately it didn't work for me. Even so I did finally get assistance from an Hitachi tech rep. and got the following, which did work and which I present for others in the same situation:

How to format my drive for Windows only (NTFS)?
If you expect to have files greater than 4GB you will need to change your drive format to NTFS. Microsoft provides a utility called “Convert” which allows you to change the format to NTFS with your files in place. You can find instructions for Convert at this link: http://technet.microsoft.com/en-us/library/bb456984.asp...

If you would rather re-format your external drive, proceed as described below.

WARNING: Any data on the drive will be erased in this process. 
 Please backup any data on the drive before proceeding.

Follow these steps to format your drive for Windows:

To remove the existing disk partition, right click on My Computer (Computer for Vista) and select Manage.
On the next screen select Disk Management.
Find the listing for the external hard drive in the lower middle portion of the window.
Right-click on the box to the right of the drive listing (Disk X) and select Delete Partition.
A message will ask you to confirm that "All data will be lost." Be sure you wish to do this. If so, then click on Yes.
Once complete, the box will show "Unallocated".
To create a new partition, right-click on My Computer (Computer for Vista) and select Manage.
On the next screen select Disk Management.
Find the listing for the external hard drive in the lower middle portion of the window.
Right-click on the box to the right of the drive listing (Disk X) and select New Partition.
Accept all of the default parameters.
The formatting will start and will be busy until complete. You can monitor the progress in Disk Management.
Once the formatting is complete, the external hard drive is ready for use.
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