New Internal HDD WD500LPVX , ticking sound

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aktomjerry

aktomjerry

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Jan 5, 2010
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Hello ,

I just bought a new internal HDD for my laptop , its Western Digital WD500LPVX .

Right now while i am tying this message , i am also checking the drive for any bad sectors and all using the WD's diagnostic tool "Western Digital Data LifeGuard Diagnostics - WinDlg (DLGDIAG for Windows)" .

So the problem is , there is a constant "ticking sound" coming from the HDD. It's almost inaudible . Can only be heard when there is complete silence in the room or when i place it near my ear . i mean really close .

So, is this normal while performing the diagnostic test on HDDs ? Or is there something to be worried about ?

This HDD is brand new , i just bought it day before yesterday and haven't even formatted it yet . It's completely RAW right now.

Thanks for the replies in Advance
 
Solution
lonewolf7
I think the ticking sound is referred as a clicking sound technically, and if the HDD truly making clicking sound then there is a mechanical error involved. So no diagnostic's tool can catch that. The drives SMART status is all right, but not mechanically. And for your kind information, a good drive will not make such noise no matter how hard its working.

So its better to RMA the drive.
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aktomjerry

aktomjerry

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Thanks for the reply and no its not CPU HSF coz the HDD is not inside the Laptop . Right now I've connected it to my laptop using an external HDD case .

And the Diagnostic test is still running and will take another 2hrs & 41mins .

But the SMART and Quick Test results were Pass with no Sector Damage/ Bad Sectors .

I am just thinking is it really the warning of its going to be dead soon ? Or is it just coz of the test, its working to its highest and making that sound ?

I Will let you know about the diagnosis result as soon as its done.

Thing is , If it's a problem which needs replacement, I can do that coz its still under warranty . But I do not want to copy all my data from my other HDD to this one and later this turns out to be a defective one and then i end up with lost data. That is why i wanna make sure that this one is not defective one.

Anyway , thanks for the reply
 
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aktomjerry

aktomjerry

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Extended Scan is complete and the Result is a "PASS" no damaged/BAD sector

But still the damn ticking sound...

What to do ?
 
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lonewolf7

lonewolf7

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I think the ticking sound is referred as a clicking sound technically, and if the HDD truly making clicking sound then there is a mechanical error involved. So no diagnostic's tool can catch that. The drives SMART status is all right, but not mechanically. And for your kind information, a good drive will not make such noise no matter how hard its working.

So its better to RMA the drive.
 
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Solution
aktomjerry

aktomjerry

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Thanks a lot for the reply lonewolf7 , that is what i am going to do .


 
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