My RAM was found Overclocked?

Fyerfly

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Oct 6, 2013
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I've been having some issues with my CPU overheating due a malfunctioning liquid cooler, (it sounded like sand being ground around) so I brought it into my local computer shop. After three days they emailed me saying that they found my RAM overclocked at 3200mhz, (factory 1600mhz) and that my CPU cooler needed replacing, as well as a recommendation to buy a $50 dollar RAM cooler. (and a $120 dollar liquid cpu cooler.)

I have a basic idea of what overclocking is, but I had no idea that RAM could be overclocked. I've never tried to overclock anything in my life. So I'm very confused as how the RAM would be able to overclock. I had no idea my RAM was even having issues besides a month or two beforehand where my system would freeze, blue screen, and give me a message that hardware wasn't working right. But the weird thing is I haven't had that message for a month or so. So it seems to make sense.

Could someone shed some light on this please? What bout the pricing of the hardware? All of the coolers I've been looking at have bee under $100 dollars. Should I just look at them as an upgrade? They said they are quite picky when it comes to PC parts. (Total cost would be around $180-$240.)

Here's the email. I feel like I might be getting something wrong.

"Here's the scoop. What I found with your machine is the memory was over-clocked (clocked at 3200mhz, factory is 1600mhz) and that it was causing the machine to crash out at idle. I also noticed that your CPU idle temperature was 135* and your load temperature was between 185*-195*. After about 10 minutes or so of just idle, your memory was hot enough to fry an egg on, (We didn't try it but I did burn my hand). So what I can recommend to you is a RAM cooler for $50 and a new water cooling system for $120 as I do feel the old one might be malfunctioning. The labor for this repair / upgrade will be between $180 - $240."
 
Solution
Yeah they're trying to con you into buying crap you don't need. Your ram might be fine. If you can get into your BIOS to check what frequencies they're running at, that would be perfect. And I would just invest in a CM Hyper 212 EVO for roughly $40, or a Noctua NH-D14 for 80. You'll be fine with air cooling.

enemy1g

Honorable
3600mhz? If I'm not mistaken, you've broken a world record. No seriously, those guys are trying to get every nickel and dime out of you, you don't need a RAM cooler. You might need new ram, but regardless of that, you really don't need a RAM cooler. Take it to another computer shop, or a friend who knows what they're doing.
 

Fyerfly

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Oct 6, 2013
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Sorry, I meant 3200. I'm going to assume that's normal?
 

Deus Gladiorum

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No, 3200 is way beyond normal. The absolute highest end RAM is clocked at 3100 and a single kit of RAM like that costs just short of $1,000. RAM doesn't just overclock by itself either, that's physically impossible. Secondly, RAM designed at 1600 MHz isn't going to get anywhere near 3100 MHz even if you were overclocking. It'd either melt from heat, or your PC would be so completely unstable that it just won't boot up at all, let alone give you an opportunity to give you a BSOD.

Whatever's going on, we'll tell you this: the guys at your local PC repair store are either idiots, or they're con artists.
 
D

Deleted member 217926

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Either they are outright lying to you or you are mistaken in what they told you.

DDR3 1600 might be stable at 1866 and the really highest quality stuff with an overclocking expert configuring it might get to 2133. Your PC did not overclock itself to a world record.

DDR3 runs cool and has no need of the fancy heatspreaders most companies put on it. It certainly does not need aftermarket cooling.

A CPU cooler is a block of metal. It has a fan that can burn out but a block of metal does not fail so should not need replacing. A new fan would run about $5 + a small installation fee. You do not need liquid cooling without extreme overclocking.
 


not in the least normal.imho there is no way your ram is running at that frequency.to say your local computer shop is full of shit is an understatement. as for a cpu cooler a hyper 212 evo is about $50. now on to the ram cooler.no one i know uses a ram cooler.you would be hard pressed to find a monitoring program that even lists ram temp. good advice has been given in reply to your question,not however from your local computer store.
 

Fyerfly

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Oct 6, 2013
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I updated my post with the email I was sent just in case I was missing something. I just want to make sure that I'm getting all the information correct before I get pissed off.
 

enemy1g

Honorable
Yeah they're trying to con you into buying crap you don't need. Your ram might be fine. If you can get into your BIOS to check what frequencies they're running at, that would be perfect. And I would just invest in a CM Hyper 212 EVO for roughly $40, or a Noctua NH-D14 for 80. You'll be fine with air cooling.
 
Solution

Jake Wenta

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Mar 13, 2013
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http://www.maximumpc.com/gskills_tridentx_ram_overclocked_4400mhz_sets_world_record
:D ^That is insane. But all the above are correct, unless he must be mistaking that 1600 is not already the double. (DDR-Double Data Rate) So it would be running at 800Mhz, Not 1600 technically speaking. And he must of thought 3200, double 1600. So he probably doesn't know to much or he is trying to scam you. As for cooling, if it sounds like sand, you may have to blow dust out or replace the fan. Very simple. RAM cooling? You don't need it unless OC'ing, besides-the sticks, as anort3 stated, run cool. The manufacturer wouldn't release a product if it didn't have sufficient cooling. Unless it's a laptop haha.
 


Ever heard the saying "a word to the wise is sufficient"?
Get your PC back from these guys and take it to reputable shop, immediately, don't even try to bargain or talk to them about it. They are idiots, if everything you have said in your post is accurate about their findings.