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R9 280x Crossfire: Blue screen of death: help!

Hey all,

I installed the 280x's yesterday. I have verified that they both operate, in either pci slot, they are seated properly and work fine individually. With crossfire enabled, when game or 3dmark is launched, the blue screen of death appears.

I updated the Bios, Drivers, everything. Both cards work perfectly by themselves. Any ideas?

What I have done thus far:
Verify PCIe slots working
Verify PSU is healthy
Verify that crossfire bridge is functional (got 3 cards, so had 3 to try)
Verify individual cards work
Update Bios
Reinstall drivers
Completed Driver sweep
Completed Mem Test

Please help!
17 answers Last reply Best Answer
More about 280x crossfire blue screen death
  1. GS800 isn't gold, its bronze. When I had my dual 670's, the PSU worked fine in single GPU configs (I also had a GS800 V2 from Corsair), but dropped to under 11V on the 12V rail with two GPU's under load. I would bet its probably the PSU.
  2. GS800 isn't gold, its bronze. When I had my dual 670's, the PSU worked fine in single GPU configs (I also had a GS800 V2 from Corsair), but dropped to under 11V on the 12V rail with two GPU's under load. I would bet its probably the PSU.
  3. I do not see the model of PSU. Which PSU are you using? A full parts list would be nice as well.
  4. get a new PSU Corsair 850W
  5. Whatever the model PSU I have is a gold rated from 2 years ago. That being said, The PC worked fine when I had GTX 570 SLI (power hungry cards). I ran Whocrashed last night,

    Crash Dump Analysis
    --------------------------------------------------------------------------------

    Crash dump directory: C:\Windows\Minidump

    Crash dumps are enabled on your computer.

    On Thu 10/24/2013 10:06:22 PM GMT your computer crashed crash dump file: C:\Windows\Minidump\102413-10108-01.dmp
    This was probably caused by the following module: atikmdag.sys (atikmdag+0x7C4E1) Bugcheck code: 0x3B (0xC0000094, 0xFFFFF880076D54E1, 0xFFFFF8800944B580, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\drivers\atikmdag.sys
    product: ATI Radeon Family
    company: Advanced Micro Devices, Inc.
    description: ATI Radeon Kernel Mode Driver Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
    Google query: Advanced Micro Devices, Inc. SYSTEM_SERVICE_EXCEPTION


    On Thu 10/24/2013 10:06:22 PM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: atikmdag.sys (atikmdag+0x7C4E1)
    Bugcheck code: 0x3B (0xC0000094, 0xFFFFF880076D54E1, 0xFFFFF8800944B580, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\drivers\atikmdag.sys
    product: ATI Radeon Family
    company: Advanced Micro Devices, Inc.
    description: ATI Radeon Kernel Mode Driver
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
    Google query: Advanced Micro Devices, Inc. SYSTEM_SERVICE_EXCEPTION


    On Thu 10/24/2013 9:34:40 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\102413-10140-01.dmp
    This was probably caused by the following module: atikmdag.sys (atikmdag+0x7C4E1)
    Bugcheck code: 0x1000007E (0xFFFFFFFFC0000094, 0xFFFFF880066BA4E1, 0xFFFFF8801188BAA8, 0xFFFFF8801188B300)
    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
    file path: C:\Windows\system32\drivers\atikmdag.sys
    product: ATI Radeon Family
    company: Advanced Micro Devices, Inc.
    description: ATI Radeon Kernel Mode Driver
    Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
    Google query: Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M


    On Thu 10/24/2013 9:20:07 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\102413-10218-01.dmp
    This was probably caused by the following module: atikmdag.sys (atikmdag+0x7C4E1)
    Bugcheck code: 0x3B (0xC0000094, 0xFFFFF880066D04E1, 0xFFFFF8800ED61580, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\drivers\atikmdag.sys
    product: ATI Radeon Family
    company: Advanced Micro Devices, Inc.
    description: ATI Radeon Kernel Mode Driver
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
    Google query: Advanced Micro Devices, Inc. SYSTEM_SERVICE_EXCEPTION


    On Thu 10/24/2013 8:54:14 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\102413-12495-01.dmp
    This was probably caused by the following module: atikmdag.sys (atikmdag+0x7C4E1)
    Bugcheck code: 0x3B (0xC0000094, 0xFFFFF880066A44E1, 0xFFFFF8800C9A5580, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\drivers\atikmdag.sys
    product: ATI Radeon Family
    company: Advanced Micro Devices, Inc.
    description: ATI Radeon Kernel Mode Driver
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
    Google query: Advanced Micro Devices, Inc. SYSTEM_SERVICE_EXCEPTION


    On Thu 10/24/2013 8:31:30 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\102413-10608-01.dmp
    This was probably caused by the following module: atikmdag.sys (atikmdag+0x7C4E1)
    Bugcheck code: 0x3B (0xC0000094, 0xFFFFF880078CB4E1, 0xFFFFF88010BFA580, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\drivers\atikmdag.sys
    product: ATI Radeon Family
    company: Advanced Micro Devices, Inc.
    description: ATI Radeon Kernel Mode Driver
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
    Google query: Advanced Micro Devices, Inc. SYSTEM_SERVICE_EXCEPTION


    On Thu 10/24/2013 8:09:15 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\102413-10186-01.dmp
    This was probably caused by the following module: atikmdag.sys (atikmdag+0x7C4E1)
    Bugcheck code: 0x3B (0xC0000094, 0xFFFFF880066DF4E1, 0xFFFFF880082C5580, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\drivers\atikmdag.sys
    product: ATI Radeon Family
    company: Advanced Micro Devices, Inc.
    description: ATI Radeon Kernel Mode Driver
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
    Google query: Advanced Micro Devices, Inc. SYSTEM_SERVICE_EXCEPTION


    --------------------------------------------------------------------------------
    Conclusion
    --------------------------------------------------------------------------------

    7 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

    atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)

    If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


    Read the topic general suggestions for troubleshooting system crashes for more information.

    Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.


    that was what was reported. Hopefully that will make more sense to someone?
  6. atikmdag.sys is a driver file. I suggest deleting all sources of graphics drivers from your system, reboot, install the latest beta driver from AMD, and then rebooting again. Also, make sure you do not have LucidLogix VirtuMVP installed, as that is nothing but bad news. The lasted drivers for the 280X can be found here:

    http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx
  7. Take a peak above to see what the report says. Looks to be a driver issue, but these arent exactly new GPU architecture. The PSU for ease of troubleshooting, call an 800w bronze.
  8. LucidLogic, If I have that I will be sure to delete it. My next step other than a driver wipe/install, will be a reformat. Which I did prior to card install. I have not tried the beta drivers, so I will do that tonight.
  9. Best answer
    It isn't a PSU issue, according to those reports. An 800w bronze should be just fine. But there is a chance that you have some bad capacitors. Check over the motherboard and PSU for bad or worn capacitors...they will look a little like soda cans that have been left out in the sun on a really hot day.
  10. Ok haha, I will try that as well. Most of my motherboard is shrouded with TUF armor. But when I gave her a dusting yesterday I didn't notice anything out of the ordinary.
  11. OK got it, I will take a peak later tonight. Thanks for the prompt answers.
  12. I have the same issue whenever I try to install 2 R9 280x's at the same time - I got three and they're all from different companies. Whichever constellation I install them in, if I have 2, it does the BSOD with the 3b error code.
    Furthermore, while I can get it mining and Open Hardware will show it's temperature, in all other aspects the MSI isn't showing or working properly - e.g. doesn't show in CCC or Hardware Monitor, but will mine properly in CGMiner.

    My system:
    CPU: i3-4130 - no OC.
    MB: Asrock Z87 Pro4 - flashed to newest bios 1.70.
    RAM: 2x2GB G.Skill Ripjaws at 1800Mhz.
    OS: Windows 7 x64 Professional. Fresh and fully updated.
    APPZ: Avast Antivirus, CGMiner 3.7.2 and various monitoring tools.
    FURTHERMORE: One 500Gb Western blue and one ASUA DVD reader/burner.
    GPU's and DRIVERS: ATI 13.11 Beta 9.5 drivers.
    Onboard HD 4400 which I use for the desktop.
    MSI R9 280x Gaming - got the new vBios 015.039.XXXXXXXXXXXX
    ASUS DirectCU II TOP R9 280x - 015.039.XXXXXXXXXXX
    GIGABYTE R9 280x Windforce OC version - think it's 015.38.XXXXXXXXXX
    PSU: Toughpower XT Gold 1475w

    I tried the following:
    1. reinstalling cards in various constellations and slots, with driversweeper removing drivers completely and then reinstalling.
    2. Flashing bios to newest version.

    I was thinking about doing the following:
    1. Upping vcore, even though I'm at the moment running everything at stock speeds.
    2. Flashing the video cards bios, but not sure if I can find never versions or if I can use e.g. an ASUS vBios in a Gigabyte card and vice versa.
    3. Trying out older drivers, if I can locate them.

    Hope anyone can help...
  13. Same problem here. Dual 280x crossfire BSOD, same brand and model. I have not exhausted any and all possibilities yet, Will check back. I have updated BIOS, drivers, tested Slots. Havent testsed psu but it should be fine.
    Asus Sabertooth Z87
    i5-4670k
    Noctua DH-14
    Corsair Sp Fansx3
    Corsair M60
    Corsair HX1050
    CM Storm Stryker
    G. Skill Ripjaws 16GB@2144
    Seagate Barracuda 1TB
    Samsung EVO 120GBx2
    LG 3D Blu Ray Burner
    Roccat MK Glow Pro Cherry MX Black
    Asus 24 Inch monitorx2
    BenQ 24 Inch 144hz 3D monitor
    Kingston Hyper x Steel Siberia Headphones
    Bose Surround
    Creative Sound Blaster Zx
    Win7 Pro
  14. Simple Simple.... DONT RUN IT IN 144hz.... u will always get bsod... Was surfing for solution myself...
  15. just put second crossfire bridge and ur fine.... been there, done that
  16. Got second R9 280X Club3D royalQueen and have same issue !
    BSOD - SYSTEM_SERVICE_EXEPTION - STOP 0x0000003B
    atikmdag.sys
    Asus Z97-Deluxe
    i7-4770k
    Corsair H100
    CoolerMaster HAF X
    Kingston Beast 32GB@2133
    RAID 0 512GB SSD = 256+256 ADATA SX900
    RAID 0 8TB HDD = 2+2+2+2 Seagate ****DM003
    Asus Blu Ray Burner
    Asus DVDRW Burner
    Asus 27 Inch 144hz 3D monitor
    Creative Sound Blaster Recon3D
    Win7 Ultimate

    Problem in 144Hz Monitor ?
    Second Crossfire bridge required to install ?
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