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New Build problems - New CPU installed error, Shutdowns, and failing to boot

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October 25, 2013 3:07:35 PM

I have only had the system up and running for a week and I'm experiencing several problems.

1. I am getting the following message the majority of the time I boot (12 out of the last 16 boots): "New CPU installed! Please enter Setup to configure your system. Press F1 to enter SETUP". This issue did not appear that often at first, but has slowly started to occur more and more.

2. My computer suffers from shutdowns that typically occur when I run prime95. The max temps while running prime95 (CPU at 3.9 GHz) are around 60-62 degrees Celsius. This issue has been giving me problems since the start.

3. Sometimes it fails to boot. It tries to start up and fails and restarts. This issue comes and goes.

4. Sometimes the power button on the case and the motherboard doesn't work for turning on the computer. If I turn off the power supply and turn it back on I can then boot again. This is a brand new issue.

Any suggestions on possible fixes?

I have already tried...
-Cleared the CMOS
-Reinstalled the CPU
-Updated the BIOS

I have not tried...
-Checking whether the CMOS battery has power (I do not own a voltmeter and the motherboard is fairly new so the battery should not be dead)
-Checking if the CPU has gone faulty (I have no way to test this)

I am in the process of returning the motherboard to newegg.com (I haven't disassembled the computer yet)

Should I replace my CPU and/or PSU too?

My system specifications are:
Intel i7 4770k running at stock frequency 3.5 GHz -> 3.9 GHz Turbo
Cooler Master Hyper 212 evo
2 * 8GB G.Skill 1866GHz RAM (9-10-9-28-2N) running at base frequency of 1333 and auto timings
256GB Samsung 840 Pro SSD (using ASMedia SATA)
4 * 2TB Western Digital Black HDD running in RAID 5 (Using Intel SATA)
Corsair HX750 PSU
Fractal Design R4 with window

Thank you in advance for the help.
a c 379 à CPUs
October 28, 2013 1:12:31 AM

Most motherboards have an option to change the minimum temperature that a CPU will shut down, see if you can find and change that, but it looks like a faulty motherboard.
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