Issue with modem/router using ethernet and wireless simultaneously for separate devices

angiep

Honorable
Oct 25, 2013
2
0
10,510
Hi,
I have a problem with the modem/router. It won't allow the ethernet connection to work when the wireless is enable, it won't even allow me to access the modem in this situation or it accesses it slowly, however when the wireless is disabled it works just fine. I've tried changing the setting and resetting the modem but haven't been able to get it to work.
The ethernet/lan is connected to the desktop computer while the wireless are for the portable devices around the house.
Any suggestions?