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Connected to the internet, but can't access it on Windows 7

Last response: in Networking
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October 26, 2013 9:33:03 AM

I've had this problem for a while (well over a month), and am not sure what to do about it. I also have Ubuntu (Linux) installed on my computer, so I can just boot to it and use the internet just fine. When in Windows, it says that I AM connected to the internet, but I can't use it (browse, or use any programs that need to access it). I can even successfully ping any website I want to on Windows 7, but obviously still can't access those websites. When I try to run "Remote Mouse," which is a program that lets you use your iPhone as a mouse, it says something to the effect of, "Cannot find IP."

Since I had this problem for a while, I can't even begin to describe everything I've tried. Obviously, I looked up the proxy settings, and it's not that, as far as what I can see. Reset/re-installed network drivers, reset TCP/IP several times, and a lot more things.

*Also, every other computer and wireless device in the house has been, and is able to, access the internet this whole time without an issue.
October 26, 2013 9:48:40 AM

For fun in cmd ipconfig /flushdns

ipconfig /release
ipconfig /renew

post your ipconfig /all
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a b $ Windows 7
October 26, 2013 9:57:26 AM

Can you ping websites with the name or IP only? If you cannot resolve names via dns, it might be an entry in or a damaged etc\hosts file
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October 26, 2013 12:18:52 PM

@allennnn - Thanks, I actually did try that, but will again.

@noidea_77 - I only tried doing it with names - Should I try ping'ing with IP's? From your post, though, it seems like this would only be an issue if I could ping IP's, and not names.
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a b $ Windows 7
October 26, 2013 12:26:53 PM

Pinging name requires a working dns to get the IP address, because in fact you can only ping IPs. Can You post the ipconfig output?
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October 26, 2013 1:02:34 PM

Alright, well here's what I got...I also tried the Ipconfig release and renew, and gave the "netsh int ip reset resetlog.txt" command a shot, with no luck yet.

C:\Users\Leo>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Leo-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : socal.rr.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : socal.rr.com
Description . . . . . . . . . . . : Intel(R) 82567LF-2 Gigabit Network Connec
tion
Physical Address. . . . . . . . . : 00-22-68-08-A7-07
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::D c4a:cd92:59e0:c767%80(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.125(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, October 26, 2013 12:55:35 PM
Lease Expires . . . . . . . . . . : Sunday, October 27, 2013 12:55:35 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 1258300008
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-F9-BD-53-00-22-68-08-A7-07

DNS Servers . . . . . . . . . . . : 4.2.2.2
8.8.8.8
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 40:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:1cb8:e5e:9d6a:4d70(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::1cb8:e5e:9d6a:4d70%82(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Reusable ISATAP Interface {1606FA8C-E7A3-465F-A78A-26A256A3B8E2}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : socal.rr.com
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Leo>
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October 26, 2013 1:04:30 PM

Also, I will add that whenever I try to browse, I get the "Downloading proxy script..." message on the bottom. As I've said before, though, I checked my proxy settings (the basic one, where you access it via chrome or internet explorer settings), and there is nothing there.
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a b $ Windows 7
October 26, 2013 1:19:19 PM

Where is this "DNS Suffix Search List. . . . . . : socal.rr.com" coming from? Do you have an auto-config script and / or a proxy enabled in the Lan network settings?
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October 26, 2013 1:50:00 PM

I'm not 100% sure about the "DNS Suffix Search List. . . . . . : socal.rr.com" or where it's coming from, and whether I had it previously, before I had problems connecting to the internet.

As far as auto-config script, I'm not certain about that, but definitely know that no proxy is enabled in the LAN Network Settings.
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October 26, 2013 3:09:19 PM

socal.rr.com Is isp Roadrunner dns.

Try a Static IP out of my DHCP range, and turn off IPV6 just in case.

And ping 8.8.8.8
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November 9, 2013 10:55:41 AM

I have been facing the exact same problem myself. For me, Chrome gets stuck at the "Connecting.." stage. Also, I can ping any IP from the cmd (tried with 8.8.8.8 and 8.8.4.4), and can access the Internet on safe mode with networking. IPconfig attached --

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