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Amd radeon hd 8500/8700 error

Tags:
  • HD
  • AMD
  • Windows 8
  • Graphics
Last response: in Graphics & Displays
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October 26, 2013 11:11:04 PM

I have this Dell Laptop Inspiron i5 3317U which had windows 8 - 64 bit preinstalled. After the latest 8.1 update, my AMD is showing error 43. How do I resolve this ?

More about : amd radeon 8500 8700 error

a b * Windows 8
October 26, 2013 11:14:40 PM

I would uninstall any drivers you have. Restart, and redownload from AMD.com
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October 26, 2013 11:38:19 PM

drtweak said:
I would uninstall any drivers you have. Restart, and redownload from AMD.com


But these drivers came with the software. I do not even know which would be the correct dirver to download and how.
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October 26, 2013 11:39:18 PM

I meant , these drivers came preinstalled from Dell. So should I do all this on my own ?
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October 27, 2013 1:11:24 AM

these drivers came preinstalled from Dell.
- You've upgraded your OS to v8.1
- Having pre-installed drivers from Dell is what caused the problem in the first place.
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Best solution

a b * Windows 8
October 27, 2013 11:10:38 AM

You go to AMD.com and on the right had side it will have a search. Pick Desktop graphics card and the one you got and your version of windows and it will download the latest drivers.
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